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Run: Self-Checkout Shrink Monitoring Audit

Self-Checkout Shrink Monitoring Audit template for tracking interventions, item-not-scanned alerts, and scale discrepancies in one store walk-through. Use it...

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Audit Scope and Store Conditions

Audit date and time recorded

Self-checkout zone and store location identified

Audit period reviewed matches the intended monitoring window critical (required)

Yes No N/A

Operating conditions noted for the audit period

Attendant Coverage and Oversight

Attendant coverage ratio meets store standard critical (required)

Attendant visibly stationed within direct view of self-checkout lanes critical (required)

Yes No N/A

Attendant response to alerts and exceptions is timely

Coverage gaps, breaks, or unattended periods documented critical (required)

Yes No N/A

Backup coverage available during breaks or high-traffic periods critical (required)

Yes No N/A

Intervention Rate Tracking

Total self-checkout transactions reviewed critical (required)

Total attendant interventions recorded critical (required)

Intervention rate within acceptable threshold critical (required)

Primary causes of interventions identified

Intervention trend compared with prior audit reviewed

Item-Not-Scanned Alert Review

Item-not-scanned alerts reviewed for the audit period critical (required)

Yes No N/A

Total item-not-scanned alerts logged critical (required)

Alerts were reviewed against transaction evidence or video when available critical (required)

Yes No N/A

Repeat alert patterns or high-risk items identified

Alert resolution documented with follow-up action critical (required)

Yes No N/A

Weight Scale Discrepancy Log

Weight scale discrepancy log maintained for the audit period critical (required)

Yes No N/A

Total weight scale discrepancies recorded critical (required)

Discrepancies investigated and root cause noted critical (required)

Yes No N/A

Scale discrepancy trend compared with prior period

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