Run Order Confirmation Board Display Verification — Free

Inspection Setup and Sample Selection

Store location and lane identified

Record the site, lane, and inspection date/time.

Sample of cars/orders reviewed

Enter the number of drive-thru orders sampled for this verification.

Note (optional)

POS transaction selected for each sampled car critical (required)

Confirm that each sampled order was matched to the corresponding POS transaction before review.

Yes No N/A

Inspection conducted during normal operating conditions

Confirm the board was observed under typical service conditions without test-mode or maintenance screens.

Yes No N/A

Order Text Match to POS Entry

Item names match POS line by line critical (required)

Check that each displayed item matches the POS item description in the same order.

Yes No N/A

Quantities match POS entry critical (required)

Verify displayed quantities match the POS for each line item.

Yes No N/A

Modifiers and customizations displayed correctly critical (required)

Confirm modifiers, substitutions, removals, and special instructions appear accurately on the board.

Yes No N/A

Special requests and allergen notes displayed when applicable

Verify that applicable special requests, allergen notes, or customer-specific instructions are shown when required by the POS entry.

Yes No N/A

No extra items or missing items on display critical (required)

Confirm the board does not show items not present in the POS and does not omit any POS items.

Yes No N/A

Display Timing and Readability

Display updates within acceptable time after POS entry critical (required)

Confirm the board refreshes promptly after order entry or modification without noticeable delay.

Yes No N/A

No stale or duplicated order lines

Verify that completed or corrected items do not remain on screen and that no duplicate lines are shown.

Yes No N/A

Text is legible at drive-thru viewing distance

Confirm font size, contrast, and brightness make the order readable from the customer vehicle position.

Yes No N/A

Screen brightness and contrast are appropriate

Rate the visibility of the display under current lighting conditions.

Display Hardware Condition

No dead pixels or missing display segments critical (required)

Check for dead pixels, missing segments, or areas of the screen that do not illuminate properly.

Yes No N/A

Photo evidence (optional)

No flicker, ghosting, or intermittent image loss critical (required)

Verify the display remains stable without flicker, ghosting, or intermittent blanking.

Yes No N/A

Housing, mount, and cabling are secure and intact

Confirm the board enclosure, mounting hardware, and visible cabling are secure, undamaged, and not creating a hazard.

Yes No N/A

Display surface is clean and free of obstructions

Verify the screen face is clean and unobstructed so order text remains visible.

Yes No N/A

Corrective Actions and Closeout

Deficiencies documented with affected order numbers critical (required)

Record each mismatch, lag event, or hardware defect with the associated order number or sample reference.

Yes No N/A

Issue escalated to manager or maintenance when needed

Confirm any critical display or hardware issue was escalated to the appropriate supervisor, IT, or maintenance contact.

Yes No N/A

Corrective action completed or assigned

Describe the corrective action taken, owner, and target completion time.

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Run: Order Confirmation Board Display Verification

Inspection Setup and Sample Selection

Order Text Match to POS Entry

Display Timing and Readability

Display Hardware Condition

Corrective Actions and Closeout

Get your results