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Run: Monthly LTE Failover and Backup Connectivity Test

Use this monthly LTE failover and backup connectivity test to verify your site can switch to cellular backup and keep payment, POS, and kitchen systems runni...

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Inspection Setup and Safety

Verify the monthly failover test is approved and will not disrupt peak business operations.
Confirm front-of-house, kitchen, and management staff know the test is in progress and understand expected temporary service changes.
Verify the backup connectivity device is online, healthy, and ready to take over before the WAN cable is removed.
Use the site procedure or vendor guidance for the specific failover device and network configuration.
Document when the failover test started.

Failover Activation

Confirm the test actually removes primary WAN connectivity so failover behavior can be observed.
Verify the backup path becomes active and usable after primary WAN loss.
Record the elapsed time from WAN disconnect to usable cellular backup.
Confirm the device dashboard, LEDs, or monitoring portal indicates the LTE backup link is active.

Business System Function Check

Run a test transaction or approved authorization check to confirm payment processing remains functional.
Confirm the KDS remains connected and continues to receive order data during cellular backup.
Verify any site-critical cloud service used for operations is still accessible during failover.
Confirm remote access tools or monitoring services continue to function if they are part of the site's continuity plan.
Select any operational failures observed during the backup connectivity test.

Connectivity Performance and Stability

Record the observed cellular signal quality or equivalent device metric.
Verify the LTE connection does not drop, flap, or become unusable during the test window.
Record whether performance issues were noticed while operating on cellular backup.
Document latency, throughput concerns, or any other observations relevant to backup usability.

Restoration and Closeout

Confirm the original internet connection is restored after the test.
Verify the site exits failover mode and resumes normal routing.
Document when the failover test was completed.
Record any non-conformance, outage, or follow-up action needed to restore or improve backup connectivity.
Inspector attestation that the monthly failover test was completed and results were recorded.

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