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Run: Hardlines Department Daily Recovery Audit

Use this Hardlines Department Daily Recovery Audit to verify plan-o-gram compliance, front-facing, shelf labels, and out-of-stock follow-up across tools, har...

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Inspection Details

Record the department, aisle range, and any excluded areas covered by this audit.
Capture when the recovery audit was completed.
Enter the name or role of the associate completing the audit.

Plan-o-gram Compliance

Verify product locations, shelf positions, and adjacencies match the approved plan-o-gram for each bay.
Check that each SKU has the required number of facings and that shelf sets are fully recovered.
Confirm endcaps, sidecaps, and feature tables are set according to current promotional or seasonal directives.
Identify and remove items that belong in other departments or are left on the wrong shelf or cart.

Product Facing and Shelf Condition

Verify products are front-faced, aligned, and presented neatly with labels visible to customers.
Check for dust, broken packaging, spills, tape, or other debris affecting presentation.
Confirm damaged or opened merchandise is pulled from the sales floor and routed for disposition.
Check that product is evenly distributed across the set and not overstocked, under-faced, or compressed.

Shelf Labeling and Pricing

Verify each stocked item has a corresponding shelf label or tag in the correct location.
Confirm labels are readable, not damaged, and aligned with the correct SKU or peg location.
Check that pricing, sale signs, and promotional tags reflect the current system price and active promotion.

Out-of-Stock and Replenishment Follow-Up

Record any missing SKUs, empty peg hooks, or shelf gaps that require replenishment or inventory follow-up.
Verify whether replacement product is available in the backroom, reserve, or overhead stock area.
Document the associate, vendor, or manager follow-up needed for unresolved out-of-stocks or recovery issues.

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