Run ATM Surprise Balance Audit — Free

Audit Setup and Unannounced Verification

ATM identifier matches the audit assignment critical (required)

Verify the ATM ID, location, and terminal number match the audit work order or assignment.

Audit was initiated without prior notice to the replenisher critical (required)

Confirm this is an unannounced balance audit and that the replenisher was not given advance notice.

Yes No N/A

Audit date and start time recorded

Record the date and time the audit began.

Audit scope documented

Document whether the audit covers all cassettes, reject bin, deposit module, and any suspense or overflow cash areas.

Note (optional)

Two-person audit team present critical (required)

Confirm at least two authorized staff are present for the count and reconciliation.

Yes No N/A

Access Control and Segregation of Duties

Balancer and replenisher are different individuals critical (required)

Confirm the person performing the balance verification is not the same person who replenished the ATM.

Yes No N/A

Dual custody maintained during ATM access critical (required)

Verify the ATM is opened and cash is handled under dual custody or equivalent controlled procedure.

Yes No N/A

Keys, codes, or access credentials controlled critical (required)

Confirm access devices, keys, PINs, or codes are controlled and not shared improperly.

Yes No N/A

Area secured during audit

Verify the ATM area is controlled to prevent unauthorized access during the count.

Yes No N/A

Any access exceptions documented

Record any deviation from normal access control procedures.

Physical Cash Count and Denomination Verification

Cash counted by denomination critical (required)

Record the count of each denomination found in the ATM.

Cassette count matches expected configuration critical (required)

Verify the number of cassettes present matches the machine configuration and audit scope.

Reject bin or exception bin counted separately

Count and record any notes, damaged bills, or rejected items separately from dispense cash.

Yes No N/A

Note (optional)

Cash condition acceptable

Confirm counted cash is not excessively damaged, mutilated, or otherwise unfit for normal processing.

Yes No N/A

Physical count total recorded critical (required)

Enter the total physical cash counted during the audit.

Note (optional)

System Reconciliation and Variance Review

System balance captured before reconciliation critical (required)

Record the ATM host or system balance used for reconciliation.

Note (optional)

Physical count reconciles to system balance critical (required)

Confirm the physical cash total matches the system balance within approved tolerance.

Yes No N/A

Variance amount recorded

If there is a difference, record the overage or shortage amount.

Note (optional)

Variance explanation documented

Provide a clear explanation for any discrepancy, including counting error, cassette misload, system timing issue, or suspected loss.

Escalation initiated for unresolved variance critical (required)

Confirm unresolved discrepancies were escalated per procedure to operations, security, or finance leadership.

Yes No N/A

Corrective Action, Safety, and Sign-Off

Corrective actions assigned for deficiencies

Document any corrective actions, owners, and due dates for identified deficiencies or non-conformances.

Work area free of immediate safety hazards critical (required)

Confirm the inspection area is free of immediate hazards that could affect staff safety during the audit, such as trip hazards, blocked egress, or unsafe access conditions.

Yes No N/A

Inspector signature critical (required)

Inspector attestation that the audit was completed accurately and in accordance with procedure.

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Run: ATM Surprise Balance Audit

Audit Setup and Unannounced Verification

Access Control and Segregation of Duties

Physical Cash Count and Denomination Verification

System Reconciliation and Variance Review

Corrective Action, Safety, and Sign-Off

Get your results