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Run: USAA STARS Alternative Parts Compliance Form

Document alternative parts sourcing, parity review, and USAA STARS compliance in one DRP coordinator form. Capture the claim, part details, exceptions, and a...

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Submission Overview

Claim Number (required)

Enter the claim or assignment number used for this repair.

Repair Order Number (required)

Enter the internal repair order or RO number.

Vehicle Year / Make / Model (required)

Enter the vehicle identification details needed for parts review.

Repair Facility Name (required)

Enter the shop or DRP facility name.

Submission Date (required)

Date the compliance form is completed.

Alternative Parts Decision

Were alternative parts used on this repair? (required)

Select Yes if any alternative, aftermarket, or non-OEM parts were installed.

Parts Category

Select all categories that apply.

Reason for Alternative Parts Selection

Explain the business or repair reason the alternative part was selected.

Was parts parity reviewed and confirmed?

Confirm whether the selected part was reviewed against parity requirements.

Parts Sourcing and Parity Review

Source Type

Select the source type for the alternative part.

Supplier Name

Enter the supplier or vendor name.

Part Number

Enter the alternative part number used.

OEM Part Number

Enter the OEM reference part number used for comparison.

Parity Criteria Met

Select the parity criteria that were verified.

Supporting Documentation

Upload invoices, supplier quotes, part comparison screenshots, or other evidence supporting the parity review.

Exceptions, Escalation, and Approval

Was any exception or deviation identified? (required)

Select Yes if the repair required an exception to normal parts sourcing or parity review.

Exception Details

Describe the exception, impact, and any corrective action taken.

Escalated for Review?

Indicate whether the issue was escalated to a manager, estimator, or compliance reviewer.

Reviewer Name

Enter the name of the reviewer if approval or escalation is required.

Review Date

Date the review or approval occurred.

Attestation and Submission

Attestation (required)

Check to confirm the submission is complete and accurate.

Yes No N/A

Submitter Name (required)

Enter the name of the person submitting this form.

Submitter Role (required)

Enter your role, such as DRP coordinator, estimator, or parts manager.

Submitter Email (required)

Enter a contact email for follow-up questions.

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