Peak Season Temp Experience Survey

Survey of seasonal temporary workers on onboarding quality, supervisor support, working conditions, and likelihood to return next peak season — designed to improve temp retention and reduce rehire costs.

Onboarding & Getting Started

• Before your first shift, I had a clear understanding of what my job responsibilities would be.
  Rate from 1 (Strongly disagree) to 5 (Strongly agree)
• The training I received prepared me to do my job safely and effectively from day one.
  Rate from 1 (Strongly disagree) to 5 (Strongly agree)
• I had the tools, equipment, and access I needed to start working without unnecessary delays.
  Rate from 1 (Strongly disagree) to 5 (Strongly agree)
• What, if anything, was missing or confusing during your onboarding or first week?
  Please be as specific as possible — your answer directly shapes how we prepare future seasonal workers.

Supervisor & Team Support

• My supervisor communicated expectations clearly and consistently throughout the season.
  Rate from 1 (Strongly disagree) to 5 (Strongly agree)
• When I had a question or problem, my supervisor was accessible and helpful.
  Rate from 1 (Strongly disagree) to 5 (Strongly agree)
• I felt treated with respect by my supervisor and the permanent team members.
  Rate from 1 (Strongly disagree) to 5 (Strongly agree)
• If you rated any of the above 3 or below, what would have made the biggest difference in how supported you felt?
  Your feedback is anonymous and helps us coach supervisors who manage seasonal teams.

Working Conditions & Safety

• My work environment was physically safe throughout the season.
  Rate from 1 (Strongly disagree) to 5 (Strongly agree)
• Break schedules and rest periods were fair and consistently honored.
  Rate from 1 (Strongly disagree) to 5 (Strongly agree)
• My scheduled hours and shift assignments were communicated with enough advance notice.
  Rate from 1 (Strongly disagree) to 5 (Strongly agree)
• Is there a specific safety concern or working condition issue you'd like us to address before next season?
  All safety concerns are reviewed by our operations team regardless of response volume.

Overall Experience & Intent to Return

• Overall, how satisfied were you with your experience working here this season?
  Rate from 1 (Very dissatisfied) to 5 (Very satisfied)
• On a scale of 0–10, how likely are you to return to work here next peak season?
  0 = Definitely would not return, 10 = Definitely would return. This is our key intent-to-return (eNPS-style) indicator.
• What is the primary reason for your likelihood-to-return score above?
  This single answer is one of the most valuable pieces of data we collect — please be candid.
• How likely are you to recommend this seasonal position to a friend or family member looking for work?
  Rate from 1 (Strongly disagree) to 5 (Strongly agree) — 'I would recommend this job to someone I know.'

Open Feedback & Optional Demographics

• Is there anything else you'd like us to know about your experience this season — positive or negative?
  No topic is off-limits. This survey is anonymous and your honest input helps us improve every year.
• Which location or department did you work in this season?
  Optional — helps us identify site-specific patterns. Selecting this does not compromise your anonymity in groups of 5 or more respondents.
• Was this your first season working with us, or have you worked a previous peak season here?
  Optional — helps us compare first-time vs. returning temp worker experiences.