Message Comprehension Survey

A short survey that checks whether employees understood the key points of a specific announcement or campaign, identifies where comprehension broke down, and surfaces follow-up questions employees still have.

Message Reach & Recall

• I received the recent announcement or communication this survey is about.
  Strongly disagree → Strongly agree (1–5)
• How did you first encounter this message?
  Select the primary channel through which you saw or heard the message (e.g., Email, Intranet/News Feed, Team Meeting, Manager, Digital Signage, Other).
• I took enough time to read or listen to the full message before moving on.
  Strongly disagree → Strongly agree (1–5)

Clarity & Understanding

• The main purpose of this announcement was clearly explained.
  Strongly disagree → Strongly agree (1–5)
• I understand what this announcement or campaign means for my day-to-day work.
  Strongly disagree → Strongly agree (1–5)
• I understand any actions I am expected to take as a result of this communication.
  Strongly disagree → Strongly agree (1–5)
• If you rated any of the above questions 3 or below, what was unclear or confusing?
  Please describe the specific part of the message that was hard to understand or felt incomplete.

Relevance & Confidence

• The message felt relevant to my role and responsibilities.
  Strongly disagree → Strongly agree (1–5)
• I feel confident I could accurately explain the key points of this announcement to a colleague.
  Strongly disagree → Strongly agree (1–5)
• I know where to go if I have follow-up questions about this announcement.
  Strongly disagree → Strongly agree (1–5)
• If you rated any of the above questions 3 or below, what would help you feel more confident or informed?
  For example: a FAQ document, a team Q&A session, a clearer point of contact, or a follow-up message.

Open Feedback

• What questions do you still have about this announcement or campaign that were not addressed?
  List any outstanding questions or concerns. Your input will help shape follow-up communications.
• Is there anything else you'd like to share about how this message was communicated?
  Any additional feedback — positive or constructive — is welcome.