Frontline Associate Engagement Pulse Survey

A short, mobile-friendly pulse survey for frontline warehouse associates to measure engagement drivers, supervisor support, safety climate, and intent to stay between annual engagement surveys.

Overall Engagement

• I feel motivated to do my best work during my shifts.
  1 = Strongly disagree, 5 = Strongly agree
• I feel like a valued member of my team.
  1 = Strongly disagree, 5 = Strongly agree
• I understand how my work contributes to the success of this facility.
  1 = Strongly disagree, 5 = Strongly agree
• What, if anything, is getting in the way of you doing your best work right now?
  Optional — please share any obstacles, frustrations, or suggestions.

Supervisor Support

• My supervisor treats me with respect.
  1 = Strongly disagree, 5 = Strongly agree
• My supervisor gives me clear direction and expectations for my work.
  1 = Strongly disagree, 5 = Strongly agree
• My supervisor recognizes me when I do good work.
  1 = Strongly disagree, 5 = Strongly agree
• I feel comfortable raising a concern or problem with my supervisor.
  1 = Strongly disagree, 5 = Strongly agree — this measures psychological safety at the team level.
• What could your supervisor do more of, less of, or differently to better support you?
  Optional — your feedback is anonymous and helps us develop our supervisors.

Safety Climate

• I feel safe reporting a safety concern or near-miss without fear of negative consequences.
  1 = Strongly disagree, 5 = Strongly agree
• Safety is genuinely prioritized on my team — not just talked about.
  1 = Strongly disagree, 5 = Strongly agree
• Is there a specific safety concern on the floor you'd like leadership to know about?
  Optional — describe the concern and location if comfortable. All responses are anonymous.

Intent to Stay and eNPS

• I plan to still be working here six months from now.
  1 = Strongly disagree, 5 = Strongly agree — this is our primary intent-to-stay indicator.
• On a scale of 0–10, how likely are you to recommend this facility as a good place to work to a friend or family member?
  0 = Not at all likely, 10 = Extremely likely. Scores 0–6 = Detractor, 7–8 = Passive, 9–10 = Promoter (eNPS methodology).
• What is the primary reason for the score you gave above?
  Optional but encouraged — especially if you scored 0–6. Your candid feedback drives real change.
• Is there anything else you'd like leadership to know — about your experience, your team, or this facility?
  This is your space. All responses are anonymous.