Self-Checkout Shrink Monitoring Audit

Periodic inspection for self-checkout areas to track intervention rates, review item-not-scanned alerts, log weight scale discrepancies, and verify attendant coverage for shrink prevention and operational control.

Audit Scope and Store Conditions

• Audit date and time recorded
• Self-checkout zone and store location identified
• Audit period reviewed matches the intended monitoring window
• Operating conditions noted for the audit period

Attendant Coverage and Oversight

• Attendant coverage ratio meets store standard
• Attendant visibly stationed within direct view of self-checkout lanes
• Attendant response to alerts and exceptions is timely
• Coverage gaps, breaks, or unattended periods documented
• Backup coverage available during breaks or high-traffic periods

Intervention Rate Tracking

• Total self-checkout transactions reviewed
• Total attendant interventions recorded
• Intervention rate within acceptable threshold
• Primary causes of interventions identified
• Intervention trend compared with prior audit reviewed

Item-Not-Scanned Alert Review

• Item-not-scanned alerts reviewed for the audit period
• Total item-not-scanned alerts logged
• Alerts were reviewed against transaction evidence or video when available
• Repeat alert patterns or high-risk items identified
• Alert resolution documented with follow-up action

Weight Scale Discrepancy Log

• Weight scale discrepancy log maintained for the audit period
• Total weight scale discrepancies recorded
• Discrepancies investigated and root cause noted
• Scale discrepancy trend compared with prior period