POS Menu and Price Push Verification Inspection

Post-update inspection for verifying that a corporate menu or price file push is reflected accurately in the POS, POP materials, and menu board pricing, with discrepancies flagged before guest disputes occur.

Inspection Details

• Inspection date and time recorded
• Location or store number identified
• Corporate menu or price push version confirmed
  Record the published menu or price file version, effective date, or push ID used for verification.
• Inspector signature completed

POS Price File Confirmation

• POS price file reflects the current corporate push
  Confirm the active POS price file version matches the current approved corporate release.
• Sampled POS item prices match the approved price file
  Enter the number of sampled items that matched the approved POS price file.
• No stale or duplicate price records found in POS
  Check for outdated, duplicate, or conflicting price records that could cause guest-facing discrepancies.
• Promotional or LTO pricing applied correctly in POS
  Verify limited-time offers, combo pricing, and promotional modifiers are active at the correct price points.

POP and Menu Board Price Match Sample

• Sampled items match POP signage pricing
  Enter the number of sampled items whose POP signage price matched the POS price.
• Sampled items match menu board pricing
  Enter the number of sampled items whose menu board price matched the POS price.
• At least 20 items sampled across core menu categories
  Sample a representative mix of core menu categories, including high-volume items and any recently changed items.
• Any price discrepancies documented with item name and location
  List each discrepancy, including item name, POS price, POP/menu board price, and where the mismatch was observed.

Exception Handling and Guest Risk

• Failed push escalated to manager or corporate support
  Confirm any failed price push was reported to the appropriate manager, IT support, or corporate contact.
• Guest-facing pricing risk assessed
  Select the current risk level based on observed pricing mismatches.
• Corrective action owner assigned
  Identify the person or team responsible for correcting the failed push or signage mismatch.

Closeout and Sign-Off

• All discrepancies resolved or formally opened as exceptions
  Confirm each discrepancy has been corrected, scheduled for correction, or documented as an open exception.
• Supporting photo evidence attached for mismatches
  Attach photos of POS screens, POP signage, or menu boards showing any observed mismatch.
• Final verification complete and signed off
  Confirm the inspection is complete and ready for review.