LTO Build Card and Station Placement Audit

Confirms laminated build cards for the current Limited Time Offer (LTO) are correctly posted at grill, assembly, expo, and drive-thru stations, and that all prior LTO cards have been removed or replaced.

Audit Details

• Audit Date and Time
  Record the date and time this audit is being conducted.
• Location / Store Number
  Enter the restaurant name or store number being audited.
• Auditor Name and Role
  Enter the name and role of the person conducting this audit (e.g., Shift Manager, Area Coach).
• Current LTO Name
  Enter the exact name of the current Limited Time Offer (LTO) being audited (e.g., 'Spicy Ranch Crispy Sandwich LTO – Q3 2025').
• LTO Effective Start Date
  Enter the date this LTO officially launched or became active at this location.

Grill Station – Build Card Compliance

• Current LTO laminated build card is posted at the grill station
  Confirm the laminated build card for the active LTO is physically present and posted at the grill station.
• Build card is laminated (not paper or tape-covered)
  The card must be fully laminated to withstand heat, grease, and moisture near the grill. Paper printouts or unprotected cards are non-conforming.
• Build card is legible — text and images are clear, unobstructed, and not faded
  Inspect for grease smearing, fading, tears, or obstructions that would prevent a crew member from reading the card during service.
• Build card is positioned within direct sightline of the grill operator
  The card must be mounted or placed so the grill operator can reference it without leaving their station or turning away from the cooking surface.
• All prior LTO build cards have been removed from the grill station
  Check for any outdated LTO cards from previous promotions. Multiple or conflicting cards create order accuracy deficiencies. Remove all non-current LTO cards immediately.

Assembly Station – Build Card Compliance

• Current LTO laminated build card is posted at the assembly station
  Confirm the laminated build card for the active LTO is physically present and posted at the assembly/sandwich build station.
• Build card is laminated (not paper or tape-covered)
  The card must be fully laminated. Paper printouts are non-conforming and must be replaced before the next service period.
• Build card is legible — text and images are clear, unobstructed, and not faded
  Inspect for smearing, fading, tears, or physical obstructions (e.g., items stacked in front of the card).
• Build card is positioned within direct sightline of the assembly crew member
  The card must be mounted or placed so the assembly crew member can reference it without leaving their station.
• All prior LTO build cards have been removed from the assembly station
  Check for any outdated LTO cards from previous promotions. Remove all non-current LTO cards immediately to prevent order accuracy deficiencies.

Expo Station – Build Card Compliance

• Current LTO laminated build card is posted at the expo station
  Confirm the laminated build card for the active LTO is physically present and posted at the expo/order fulfillment station.
• Build card is laminated (not paper or tape-covered)
  The card must be fully laminated. Paper printouts are non-conforming and must be replaced before the next service period.
• Build card is legible — text and images are clear, unobstructed, and not faded
  Inspect for smearing, fading, tears, or physical obstructions that would prevent the expo crew member from reading the card during order verification.
• Build card is positioned within direct sightline of the expo crew member
  The card must be mounted or placed so the expo crew member can reference it while verifying orders without leaving their station.
• All prior LTO build cards have been removed from the expo station
  Check for any outdated LTO cards from previous promotions. Remove all non-current LTO cards immediately.

Drive-Thru Station – Build Card Compliance

• Current LTO laminated build card is posted at the drive-thru station
  Confirm the laminated build card for the active LTO is physically present and posted at the drive-thru order-taking or bagging station.
• Build card is laminated (not paper or tape-covered)
  The card must be fully laminated. Paper printouts are non-conforming and must be replaced before the next service period.
• Build card is legible — text and images are clear, unobstructed, and not faded
  Inspect for smearing, fading, tears, or physical obstructions. Drive-thru environments may expose cards to additional wear from condensation or handling.
• Build card is positioned within direct sightline of the drive-thru crew member
  The card must be mounted or placed so the drive-thru crew member can reference it during order-taking and bagging without leaving their station.
• All prior LTO build cards have been removed from the drive-thru station
  Check for any outdated LTO cards from previous promotions. Multiple or conflicting cards at the drive-thru create order accuracy deficiencies and must be removed immediately.

Overall Card Condition and Corrective Actions

• Number of stations with fully compliant LTO build card posting
  Enter the total number of stations (out of 4: grill, assembly, expo, drive-thru) that passed all build card placement checks.
• Were any prior LTO build cards found and removed during this audit?
  Indicate whether outdated LTO cards were discovered and removed during the walkthrough.
• Replacement build cards are available on-site for any non-compliant stations
  Confirm that spare laminated build cards for the current LTO are available to immediately replace any missing, damaged, or non-laminated cards identified during this audit.
• Deficiency summary and corrective actions taken
  Document all deficiencies found during this audit and describe corrective actions taken on the spot or scheduled for follow-up. Include station name, deficiency type, and resolution.
• Follow-up required?
  Indicate whether a follow-up audit or action is needed after this inspection.
• Auditor Signature
  Auditor signature confirming all stations were physically inspected and findings are accurately recorded.