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Run: LTO Build Card and Station Placement Audit

Audit whether the current LTO build card is posted, laminated, legible, and visible at grill, assembly, expo, and drive-thru stations. Use it to catch outdat...

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Audit Details

Record the date and time this audit is being conducted.
Enter the restaurant name or store number being audited.
Enter the name and role of the person conducting this audit (e.g., Shift Manager, Area Coach).
Enter the exact name of the current Limited Time Offer (LTO) being audited (e.g., 'Spicy Ranch Crispy Sandwich LTO – Q3 2025').
Enter the date this LTO officially launched or became active at this location.

Grill Station – Build Card Compliance

Confirm the laminated build card for the active LTO is physically present and posted at the grill station.
The card must be fully laminated to withstand heat, grease, and moisture near the grill. Paper printouts or unprotected cards are non-conforming.
Inspect for grease smearing, fading, tears, or obstructions that would prevent a crew member from reading the card during service.
The card must be mounted or placed so the grill operator can reference it without leaving their station or turning away from the cooking surface.
Check for any outdated LTO cards from previous promotions. Multiple or conflicting cards create order accuracy deficiencies. Remove all non-current LTO cards immediately.

Assembly Station – Build Card Compliance

Confirm the laminated build card for the active LTO is physically present and posted at the assembly/sandwich build station.
The card must be fully laminated. Paper printouts are non-conforming and must be replaced before the next service period.
Inspect for smearing, fading, tears, or physical obstructions (e.g., items stacked in front of the card).
The card must be mounted or placed so the assembly crew member can reference it without leaving their station.
Check for any outdated LTO cards from previous promotions. Remove all non-current LTO cards immediately to prevent order accuracy deficiencies.

Expo Station – Build Card Compliance

Confirm the laminated build card for the active LTO is physically present and posted at the expo/order fulfillment station.
The card must be fully laminated. Paper printouts are non-conforming and must be replaced before the next service period.
Inspect for smearing, fading, tears, or physical obstructions that would prevent the expo crew member from reading the card during order verification.
The card must be mounted or placed so the expo crew member can reference it while verifying orders without leaving their station.
Check for any outdated LTO cards from previous promotions. Remove all non-current LTO cards immediately.

Drive-Thru Station – Build Card Compliance

Confirm the laminated build card for the active LTO is physically present and posted at the drive-thru order-taking or bagging station.
The card must be fully laminated. Paper printouts are non-conforming and must be replaced before the next service period.
Inspect for smearing, fading, tears, or physical obstructions. Drive-thru environments may expose cards to additional wear from condensation or handling.
The card must be mounted or placed so the drive-thru crew member can reference it during order-taking and bagging without leaving their station.
Check for any outdated LTO cards from previous promotions. Multiple or conflicting cards at the drive-thru create order accuracy deficiencies and must be removed immediately.

Overall Card Condition and Corrective Actions

Enter the total number of stations (out of 4: grill, assembly, expo, drive-thru) that passed all build card placement checks.
Indicate whether outdated LTO cards were discovered and removed during the walkthrough.
Confirm that spare laminated build cards for the current LTO are available to immediately replace any missing, damaged, or non-laminated cards identified during this audit.
Document all deficiencies found during this audit and describe corrective actions taken on the spot or scheduled for follow-up. Include station name, deficiency type, and resolution.
Indicate whether a follow-up audit or action is needed after this inspection.
Auditor signature confirming all stations were physically inspected and findings are accurately recorded.

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