Intranet Content Freshness Audit

Inspection template for reviewing intranet pages against last-updated dates, review cycles, ownership, and duplication status to identify stale, unowned, duplicate, or obsolete content for refresh, archive, or deletion.

Audit Scope and Page Inventory

• Audit scope is defined and the intranet section or site map is documented
  Record the intranet domain, department, site, or folder being audited before reviewing pages.
• All in-scope pages are listed for review
  Count of pages identified in the audit scope.
• Pages missing from the inventory
  Count of pages discovered during the audit that were not in the original inventory.
• Audit date and reviewer recorded
  Capture when the audit was performed and who completed it.

Page Freshness and Review Cycle

• Last-updated date is present on the page or in the content management record
  Each page should have a visible or system-recorded last-updated date.
• Review cycle is defined for the page
  A review frequency such as monthly, quarterly, or annual should be assigned.
• Page is within its required review cycle
  Compare the last review or update date against the assigned review cycle to determine whether the page is stale.
• Content reflects current policies, processes, or contact details
• Page has a scheduled next review date
  Document the next planned review date for the page.

Ownership and Accountability

• Page owner is assigned
  An accountable content owner or business approver must be identified for each page.
• Owner contact information is current and reachable
  Confirm the listed owner can be contacted for review or approval.
• Ownership matches the current business function
  The page should be owned by the team responsible for the current process or subject matter.
• Unowned or orphaned content identified
  Flag pages with no clear owner, approver, or accountable department.

Duplication, Obsolescence, and Content Quality

• Duplicate or near-duplicate pages identified
  Check for repeated content across pages, versions, or mirrored sections that could confuse users.
• Page contains obsolete, conflicting, or superseded information
  Flag content that conflicts with current guidance, policy, or published source documents.
• Page title and summary accurately describe the content
• Page includes a single authoritative source or canonical reference
  Where applicable, confirm the page points to the primary source of truth rather than duplicating content.

Action Plan and Closeout

• Recommended action selected
• Remediation owner assigned
  Name or team responsible for completing the action.
• Target completion date
  Date by which remediation should be completed.
• Audit summary and key deficiencies documented
  Summarize stale pages, duplicate content, orphaned pages, and any high-priority follow-up items.