Hardlines Department Daily Recovery Audit

Daily inspection template for hardlines departments to verify plan-o-gram compliance, product facing, shelf labeling, and out-of-stock identification across tools, hardware, paint, and home improvement aisles.

Inspection Details

• Department and aisle coverage confirmed
  Record the department, aisle range, and any excluded areas covered by this audit.
• Inspection date and time recorded
  Capture when the recovery audit was completed.
• Inspector name recorded
  Enter the name or role of the associate completing the audit.

Plan-o-gram Compliance

• Product placement matches current plan-o-gram
  Verify product locations, shelf positions, and adjacencies match the approved plan-o-gram for each bay.
• Shelf sets and facings are maintained to standard
  Check that each SKU has the required number of facings and that shelf sets are fully recovered.
• Endcaps and feature displays follow approved merchandising
  Confirm endcaps, sidecaps, and feature tables are set according to current promotional or seasonal directives.
• Misplaced or stray merchandise removed from aisles
  Identify and remove items that belong in other departments or are left on the wrong shelf or cart.

Product Facing and Shelf Condition

• All stocked items are front-faced and pulled to the shelf edge
  Verify products are front-faced, aligned, and presented neatly with labels visible to customers.
• Shelves are clean, straight, and free of debris
  Check for dust, broken packaging, spills, tape, or other debris affecting presentation.
• Damaged, opened, or unsellable product identified and removed
  Confirm damaged or opened merchandise is pulled from the sales floor and routed for disposition.
• Product quantities on shelf appear balanced and recovered
  Check that product is evenly distributed across the set and not overstocked, under-faced, or compressed.

Shelf Labeling and Pricing

• Shelf labels are present for all stocked SKUs
  Verify each stocked item has a corresponding shelf label or tag in the correct location.
• Shelf labels are legible and match product location
  Confirm labels are readable, not damaged, and aligned with the correct SKU or peg location.
• Price tags and promotional signage are current
  Check that pricing, sale signs, and promotional tags reflect the current system price and active promotion.

Out-of-Stock and Replenishment Follow-Up

• Out-of-stock items identified and documented
  Record any missing SKUs, empty peg hooks, or shelf gaps that require replenishment or inventory follow-up.
• Backroom or reserve inventory checked for replenishment
  Verify whether replacement product is available in the backroom, reserve, or overhead stock area.
• Replenishment or escalation actions assigned
  Document the associate, vendor, or manager follow-up needed for unresolved out-of-stocks or recovery issues.