CCC ONE Estimate Completeness QC Checklist

Quality control inspection for collision repair estimators to verify that all not-included operations, refinish times, and OEM-required procedures are captured before estimate upload.

Inspection Details and Estimate Scope

• Estimate identifier, vehicle, and repair scope are confirmed
  Verify the estimate is tied to the correct RO/claim number, vehicle identification, and documented repair scope before review.
• Repair plan matches visible damage and documented teardown findings
  Confirm the estimate reflects the current repair plan, including any teardown discoveries that affect labor, parts, or procedures.
• Supplement or prior revision history reviewed
  Check whether prior supplements, revisions, or prior estimate versions were reviewed for missing operations or duplicated line items.
• OEM repair information source documented
  Confirm the estimate references the correct OEM repair information source or procedure set used during the review.
• Estimate is ready for upload after QC review
  Final readiness check for completeness, accuracy, and internal approval before estimate upload.

Not-Included Operations Review

• Disassembly and reassembly operations captured where required
  Verify any not-included disassembly, reassembly, or setup labor is added when required by the repair process.
• Clip, fastener, seam sealer, and consumable operations included as applicable
  Confirm commonly not-included operations and materials are added when needed for the repair.
• Scan, calibration, and diagnostic operations reviewed for inclusion
  Check whether pre-repair, post-repair, or in-process scan and calibration requirements were captured where applicable to the repair plan.
• Weld, sectioning, structural setup, and measuring operations captured
  Verify structural repair labor, measuring, setup, and related operations are included when required by the damage path.
• Hazardous material handling or disposal charges included when applicable
  Confirm any applicable disposal, handling, or environmental charges are included in the estimate when required by the repair process.

Refinish Time and Paint Operations

• Refinish labor time is present for all repaired refinishable panels
  Verify each panel requiring refinish labor has a corresponding time entry and that no refinishable surface is omitted.
• Blend operations included where required by color match or OEM procedure
  Confirm blend time is added when necessary for color match, adjacent panel repair, or OEM-directed refinishing procedures.
• Paint materials and related refinish materials are captured
  Check that paint materials, primers, clearcoat, and related refinish materials are included according to shop process and estimate rules.
• Masking, tinting, and related prep operations reviewed
  Verify prep and ancillary refinish operations are included where needed and not left out as non-billable assumptions.
• Refinish labor appears reasonable for the documented damage path
  Confirm the total refinish time aligns with the damage extent, panel count, and repair method documented in the estimate.

OEM Procedures and Safety Requirements

• OEM-required procedures are identified and included
  Verify all applicable OEM repair procedures, replacement steps, and special operations are captured in the estimate.
• OEM-required safety inspections are included where applicable
  Confirm any OEM-required safety inspection or verification step is added when the repair path calls for it.
• ADAS, restraint, or electronic reset procedures reviewed
  Check for required electronic resets, module initialization, calibration, or restraint-system procedures tied to the repair.
• Supplemental labor for OEM procedures captured
  Verify labor associated with OEM procedures is included and not assumed to be covered by standard body or refinish operations.
• Procedure source and revision date documented
  Record the OEM source and revision date used to support the estimate content review.

Estimate Quality, Completeness, and Sign-Off

• No obvious omitted operations remain after QC review
  Final completeness check for missing labor, parts, procedures, or related operations before upload.
• All deficiencies documented for correction or supplement
  List any non-conformances, missing operations, or estimate corrections identified during the review.
• Inspector signature
  QC reviewer attestation that the estimate was reviewed for completeness prior to upload.