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Utility Strike Damage Investigation Report

Utility Strike Damage Investigation Report

Investigation form completed after any contact with a buried facility to capture ticket status, locate accuracy, strike details, damage assessment, and root cause.

Incident Overview

  • Date of strike
    Select the date the buried facility was contacted.
  • Time of strike
    Approximate time of the contact or damage event.
  • Project or work area
    Enter the project name, site name, or work area where the strike occurred.
  • Incident type
    Choose the closest match. Additional fields will appear based on the incident type.
  • Brief incident summary
    Describe what was struck, how the contact occurred, and any immediate effects.

Facility and Locate Details

  • Facility owner
    Name of the utility or facility owner.
  • Facility type
  • Locate ticket status
    Indicate the status of the locate ticket at the time of work.
  • Locate ticket number
    Enter the ticket or request number if available.
  • Locate accuracy
    Assess how well the marks matched the actual buried facility location.
  • Marking conditions observed
    Select all conditions that affected locate visibility or reliability.

Excavation and Strike Details

  • Excavation method
  • Depth at strike (inches)
    Enter the approximate depth where contact occurred.
  • Planned excavation depth (inches)
    Enter the intended depth before the strike occurred.
  • Strike location on site
    Describe the area, station, grid, or reference point where the strike occurred.
  • Was potholing or daylighting completed before digging?
  • Potholing / daylighting details
    Describe the verification method used before excavation.

Damage Assessment and Immediate Actions

  • Damage severity
  • Was service interrupted?
  • Immediate actions taken
    Select all actions taken immediately after the strike.
  • Other immediate actions
  • Did anyone get injured?
  • Was there any spill, leak, or release?

Root Cause and Follow-Up

  • Primary root cause
  • Contributing factors
    Select all factors that contributed to the incident.
  • Corrective actions
    Describe actions to prevent recurrence, including training, process changes, or additional verification steps.
  • Are external notifications required?
    Use this to route the report for compliance or utility notification review.
  • Notification details
    List agencies, utility owners, or other parties notified and the time of notification.

Attachments and Acknowledgment

  • Photos of damage and site conditions
    Upload any photos, sketches, or supporting documents.
  • Witnesses or involved parties
    Add only the minimum necessary contact details for follow-up.
  • I confirm the information provided is accurate to the best of my knowledge.
    Submitting this report creates an audit trail for investigation and corrective action tracking.
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