Early Arrival and Late Checkout Request Log

Track guest requests for early check-in or late checkout, approval status, applicable charges, and front desk handling notes to ensure consistent service and accurate billing.

Guest and Reservation Details

• Log Date
  Date this request is being recorded.
• Guest Full Name
• Reservation / Confirmation Number
• Room Number
  Enter if already assigned; leave blank if not yet assigned.
• Room Type
• Number of Guests in Party

Request Type and Timing

• Request Type
• Standard Check-In Time
  Your property's standard check-in time for reference.
• Requested Early Arrival Time
  The time the guest is requesting to check in.
• Standard Checkout Time
  Your property's standard checkout time for reference.
• Requested Late Checkout Time
  The time the guest is requesting to check out.
• Request Received Via
• Date and Time Request Was Received

Availability and Approval Decision

• Is the Room Available for the Requested Time?
• Alternate Room Number Offered
• Approval Decision
• Actual Approved Time Granted
  Enter the time actually approved if different from what was requested.
• Reason for Denial or Pending Status
• Guest Notified of Decision?
• How Was Guest Notified?

Charges and Billing

• Is a Fee Applicable for This Request?
• Charge Amount (USD)
  Enter the fee amount to be posted to the guest folio.
• Charge Type
• Charge Posted to Guest Folio?
• Waiver Authorization Notes
  If fee was waived by manager discretion, briefly note the reason and authorizing manager name.

Front Desk Notes and Audit Trail

• Handled By (Staff Name or ID)
• Shift at Time of Request
• Is Guest a Loyalty Program Member?
• Loyalty Tier
• Special Circumstances or Guest Notes
  Note any context that influenced the decision or that future staff should be aware of.
• Follow-Up Required?
• Follow-Up Action Required