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Community Health Worker Encounter Documentation

Community Health Worker Encounter Documentation

A documentation form for community health workers to record patient encounters, social needs screening, outreach activities, referrals, and follow-up actions for continuity of care and reporting.

Encounter Details

  • Encounter Date
    Date the encounter occurred.
  • Encounter Time
    Optional time of the encounter.
  • Encounter Type
    Select the primary mode of contact.
  • Encounter Location
    Where the encounter took place, if relevant.
  • Patient Identifier
    Enter the local patient ID or other internal identifier. Avoid collecting SSN or other unnecessary PII.
  • Consent to Document Encounter
    Confirm that the patient was informed about documentation and any applicable sharing for care coordination and reporting.

Reason for Encounter

  • Primary Reason for Encounter
    Choose the main reason for the encounter.
  • Referral Source
    How the patient was connected to CHW services.
  • Presenting Concerns
    Briefly summarize the issues discussed. Include only information needed for follow-up.
  • Any urgent safety concern identified?
    Indicate whether an immediate safety issue was identified.
  • Urgent Safety Concern Details
    Describe the concern and any immediate escalation or handoff completed.

Social Needs Screening

  • Social Needs Identified
    Select all needs discussed or identified during the encounter.
  • Food Insecurity Details
    Document relevant details, barriers, and household context as needed.
  • Housing Instability Details
    Document housing-related barriers or risks using minimum necessary detail.
  • Transportation Barriers Details
    Describe transportation barriers affecting access to care or services.
  • Other Needs Details
    Describe any additional social needs not listed above.

Interventions and Referrals

  • Interventions Provided
    Select all actions completed during the encounter.
  • Referrals Made
    Add one row for each referral or resource connection.
  • Referral Type Options
  • Patient Accepted Referral or Resource?
    Indicate whether the patient accepted the referral or resource.
  • Barriers to Follow-Through
    Document barriers that may affect completion of the referral or next steps.

Follow-up and Next Steps

  • Follow-up Needed?
    Indicate whether additional follow-up is needed.
  • Planned Follow-up Date
    When the next contact should occur.
  • Next Steps
    Summarize the plan, responsibilities, and any handoff completed.
  • Escalation or Handoff Completed?
    Indicate whether the issue was escalated to a supervisor, clinician, or partner organization.
  • Escalation Details
    Document who was contacted and what information was shared using minimum necessary detail.

CHW Notes and Certification

  • Additional Notes
    Include any other relevant details not captured above.
  • CHW Name
    Name of the community health worker completing the form.
  • CHW Signature
    Signature confirming the encounter documentation is accurate.
  • Attestation
    I certify that this documentation is accurate and completed in accordance with organizational policy and applicable privacy requirements.
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