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Run: Community Health Worker Encounter Documentation

Document patient encounters, social needs, referrals, and follow-up actions in one CHW encounter form. Use it to keep continuity of care clear, capture conse...

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Encounter Details

Date the encounter occurred.
Optional time of the encounter.
Select the primary mode of contact.
Where the encounter took place, if relevant.
Enter the local patient ID or other internal identifier. Avoid collecting SSN or other unnecessary PII.
Confirm that the patient was informed about documentation and any applicable sharing for care coordination and reporting.

Reason for Encounter

Choose the main reason for the encounter.
How the patient was connected to CHW services.
Briefly summarize the issues discussed. Include only information needed for follow-up.
Indicate whether an immediate safety issue was identified.
Describe the concern and any immediate escalation or handoff completed.

Social Needs Screening

Select all needs discussed or identified during the encounter.
Document relevant details, barriers, and household context as needed.
Document housing-related barriers or risks using minimum necessary detail.
Describe transportation barriers affecting access to care or services.
Describe any additional social needs not listed above.

Interventions and Referrals

Select all actions completed during the encounter.
Add one row for each referral or resource connection.
Indicate whether the patient accepted the referral or resource.
Document barriers that may affect completion of the referral or next steps.

Follow-up and Next Steps

Indicate whether additional follow-up is needed.
When the next contact should occur.
Summarize the plan, responsibilities, and any handoff completed.
Indicate whether the issue was escalated to a supervisor, clinician, or partner organization.
Document who was contacted and what information was shared using minimum necessary detail.

CHW Notes and Certification

Include any other relevant details not captured above.
Name of the community health worker completing the form.
Signature confirming the encounter documentation is accurate.
I certify that this documentation is accurate and completed in accordance with organizational policy and applicable privacy requirements.

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