Product Update - June 26, 2026

Smart Attendee Recommendations — AI-powered attendee suggestions for calendar events

As a host composes or edits a calendar event, the platform now surfaces a ranked list of relevant attendee suggestions in real time. Each recommendation is driven by a combination of signals — event type, topic, prior co-attendance patterns, org-chart proximity, and subject-matter expertise derived from News Feed activity — and each suggestion includes a plain-language explanation of why that person was recommended. Hosts review and add with a single tap; dismissed candidates never re-surface for that event or recurring series, and nothing is ever auto-added without explicit host confirmation.

Use case: An HR manager scheduling a benefits review meeting gets ranked suggestions of employees who attended the last two benefits sessions and are in relevant departments — with a note explaining each match — so the right people are included without manual roster hunting.

Available in: Calendar → Event Composer → Attendees

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Calendar Conflict Auto-Resolution — automated scheduling conflict detection and resolution

The platform now continuously monitors each user's unified free/busy calendar — including synced Google Calendar events — and detects hard conflicts (exact overlaps), soft conflicts (tight back-to-backs), and priority conflicts. Administrators choose one of three operating modes per workspace: Off (no detection), Suggest (users see conflict warnings and optional resolution proposals), or Auto-Resolve (lower-priority conflicting events are rescheduled automatically, with a 60-minute undo window). Every automated resolution is logged and fully reversible, and the daily auto-resolve cap prevents runaway changes.

Use case: When a high-priority all-hands event is added to the company calendar, the system automatically identifies employees with conflicting lower-priority meetings, proposes new time slots, and — if Auto-Resolve is enabled — reschedules them silently with a notification and an undo link, eliminating the back-and-forth of manual conflict resolution.

Available in: Calendar → Settings → Conflict Resolution

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Service & AI-Agent Accounts — dedicated non-human principals for integrations and AI agents

Administrators can now create and manage Service Accounts — first-class, non-human user principals designed for API integrations and in-product AI agents. Each account carries a defined purpose (automation or AI agent), an access level (read-only or read-write), and an authentication mode (token-only or web-and-token). Read-only accounts are enforced at the API token layer and can hold only read-scoped tokens. IP restrictions can be set per account and automatically inherit the company's existing IP allowlist. Autonomous agent actions performed by an AI-agent account are attributed to that account in audit logs — providing clear attribution and accountability for automated workflows without tying them to a human employee.

Use case: An IT team building an HRIS sync creates a read-only service account scoped to the employees API, locked to the integration server's IP address, so that the connection never shares a human user's credentials and can be revoked independently without affecting any employee's access.

Available in: Admin → Security → Service Accounts