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Run: Grocery Floral Department Opening Checklist SOP

Use this SOP to open a grocery floral department with cooler checks, bucket sanitation, product freshness review, and a clear readiness handoff before custom...

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Steps

Check that the associate is wearing the required uniform and PPE for floral handling, including closed-toe shoes and gloves. Replace or obtain missing PPE before continuing.
Move older product to the front, place newer product behind it, and remove any wilted, damaged, or unsellable items from the cooler and display. Dispose of product according to store policy.
Empty old bucket water, clean buckets as needed, refill with fresh water, and arrange stems so the display looks full, clean, and customer-ready. Remove debris and wipe visible moisture from surfaces.
Power on the register or POS terminal, confirm it is functioning, and complete the opening till count according to store cash-handling procedures. Report any error messages or shortages immediately.
Walk the department with the supervisor or department lead to confirm cooler condition, display readiness, sanitation, and opening status. Address any issues identified during the walkthrough before opening to customers.
If the cooler is outside the acceptable range, if there is standing water, broken glass, equipment failure, missing PPE, or any unresolved sanitation issue, stop the opening process and notify the supervisor immediately. Do not open the department until the issue is resolved or a manager authorizes a restricted opening.

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