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Run: State Liquor Store Age Verification Compliance Audit

Use this State Liquor Store Age Verification Compliance Audit template to verify ID-check practices at the register, review refusal logs, and document whethe...

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Inspection Details

Note whether the audit covers all registers, a sample of transactions, or a targeted follow-up review.

POS Age Verification Controls

Posted list should match store policy and local/state requirements, and be visible to the cashier without obstruction.
System requires age verification prompt before alcohol sale completion, where applicable.
Observed employee can state which ID types are accepted without prompting.
Age-verification signage and any POS prompts are visible from the cashier position and not blocked by merchandise or equipment.
Written procedure is available to staff at the register or in an immediately accessible location.

Transaction ID Check Rate

Enter the number of alcohol transactions reviewed during the audit.
Enter the number of reviewed transactions where ID was checked before sale completion.
Compare the observed ID check rate against the store's required standard.
During live observation, no alcohol sale was completed without an ID check when the customer appeared under the store's verification threshold.
Observed ID check occurs before tendering and finalizing the alcohol sale.

Refusal Log and Documentation

Entries include date, time, employee name or ID, reason for refusal, and transaction details as required by policy.
Documented refusals align with observed incidents and transaction review results.
Log is protected from alteration and available for management or regulator review.
If prior issues were identified, confirm that corrective actions and retraining are documented.

Employee Compliance Observations

Observed staff request identification consistently when required by policy.
Observed staff verify both date of birth and ID expiration before completing the sale.
Observed staff refuse transactions when identification is absent, expired, altered, or otherwise unacceptable.
Observed staff escalate questionable IDs to a supervisor or manager per policy.
Observed communication is respectful, calm, and consistent when requesting or refusing ID.

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