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Run: RMM Patch Deployment Verification

RMM Patch Deployment Verification confirms approved patches installed, required reboots completed, and any failures were ticketed before the maintenance wind...

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Inspection Scope and Deployment Details

Client name and deployment window documented

Record the client, site, and maintenance window covered by this verification.

Patch cycle or change ticket identified

Enter the change ticket, patch cycle ID, or maintenance record associated with the deployment.

Endpoints included in scope match deployment report

Count of endpoints included in the verification scope.

Approved patch list available for review critical (required)

Confirm the deployment was limited to approved patches only.

Yes No N/A

Verification performed within the scheduled maintenance window

Confirm the inspection was completed within the approved maintenance window.

Yes No N/A

Patch Installation Verification

Approved patches installed successfully on endpoints critical (required)

Confirm the RMM report shows successful installation of approved patches across the scoped endpoints.

Yes No N/A

Patch success rate meets client or internal threshold

Enter the percentage of scoped endpoints that completed patch installation successfully.

Failed patch installations identified and documented critical (required)

Confirm any failed installations are listed with endpoint names and failure reasons.

Yes No N/A

Patch failures include remediation status

Select the current status for failed endpoints.

Patch deployment report reconciled against RMM console

Confirm the report matches the live RMM console or authoritative management dashboard.

Yes No N/A

Reboot and Endpoint Readiness

Required reboots completed for patched endpoints critical (required)

Confirm endpoints that required a reboot completed it successfully.

Yes No N/A

Endpoints pending reboot identified

Confirm any endpoints still pending reboot are documented and assigned follow-up.

Yes No N/A

Post-reboot endpoint status is healthy critical (required)

Select the overall post-reboot status for the scoped endpoints.

Any reboot-related exceptions documented

Confirm exceptions such as deferred reboots, user interruptions, or offline devices are recorded.

Yes No N/A

Ticketing and Follow-Up

All patch failures have associated tickets critical (required)

Confirm each failed endpoint has a linked incident or service ticket.

Yes No N/A

Ticket IDs recorded for exceptions

List the ticket numbers or references for failed or deferred endpoints.

Follow-up owner assigned for each exception

Confirm each ticket has an assigned technician or team owner.

Yes No N/A

Remediation due date documented

Record the target date and time for remediation or reattempt.

Note (optional)

Compliance Summary and Evidence

Overall deployment verification outcome critical (required)

Select the final result of the inspection.

Supporting evidence attached

Attach screenshots or exported reports showing patch success, reboot status, or ticket references.

Inspector notes

Add any additional observations, anomalies, or client-specific notes.

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