Run Responsible Gaming Signage and Brochure Audit — Free

Audit Setup and Scope

Inspection location and venue area identified

Record the specific venue, floor, room, or gaming area being audited.

Audit date and time recorded

Capture when the inspection was performed.

Inspector name and role recorded

Identify the inspector completing the audit.

Responsible Gaming Signage

Required responsible gaming signage is posted at designated locations critical (required)

Verify signage is present in all required patron-facing locations per site policy and local regulatory requirements.

Yes No N/A

Signage is clearly visible and unobstructed critical (required)

Confirm signs are not blocked by furniture, displays, doors, or other fixtures and can be readily seen by patrons.

Yes No N/A

Signage is legible at normal viewing distance critical (required)

Check that text, symbols, and contact information can be read without strain under normal lighting conditions.

Yes No N/A

Signage content is current and matches approved wording critical (required)

Verify the posted message, helpline number, and any required disclosures match the approved current version and have not expired or been altered.

Yes No N/A

Helpline Number Verification

Problem gambling helpline number is displayed on required signage critical (required)

Confirm the responsible gaming or problem gambling helpline number appears on the posted materials where required.

Yes No N/A

Helpline number is accurate and matches approved reference critical (required)

Verify the number matches the current approved helpline reference or venue compliance record.

Yes No N/A

Helpline information includes any required hours or access details

Check whether the posted material includes required operating hours, website, or alternate contact details where applicable.

Yes No N/A

Brochure Availability and Stocking

Problem gambling brochures are available at required locations critical (required)

Verify brochures are placed in all required patron-accessible locations, such as entrances, service counters, or designated information points.

Yes No N/A

Brochures are stocked in sufficient quantity critical (required)

Record the number of brochures available at the inspected location.

Brochures are clean, intact, and readable

Confirm brochures are not torn, water-damaged, faded, or otherwise unusable.

Yes No N/A

Brochure version is current and approved critical (required)

Verify the brochure edition matches the current approved responsible gaming material.

Yes No N/A

Staff Awareness and Replenishment

Staff know where responsible gaming materials are kept

Confirm staff can identify the storage or replenishment location for signage and brochures.

Yes No N/A

Replenishment process is in place for depleted brochures

Verify there is a documented or understood process to restock brochures before supply is exhausted.

Yes No N/A

Any missing or deficient materials were escalated critical (required)

Confirm deficiencies were reported to the responsible manager, compliance lead, or AHJ-facing contact as required by site procedure.

Yes No N/A

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Run: Responsible Gaming Signage and Brochure Audit

Audit Setup and Scope

Responsible Gaming Signage

Helpline Number Verification

Brochure Availability and Stocking

Staff Awareness and Replenishment

Get your results