Templates › Inspections › SEO page

Run: Platform Adoption Health Check

A Platform Adoption Health Check template for scoring active users, feature usage, content freshness, and engagement so you can spot adoption risk and assign...

Fill this out, get a PDF emailed to you. No account required. Want to run it with your team and track results? Sign up free →

Inspection Scope and Baseline

Platform name and environment identified

Record the platform name, tenant/workspace, and whether this review covers production, pilot, or a regional instance.

Review period documented

State the reporting window used for the health check, such as the last 30, 60, or 90 days.

Target user population defined

Enter the number of intended active users in scope for this platform review.

Note (optional)

Success criteria or adoption target available critical (required)

Confirm whether a baseline target exists for active users, feature usage, or engagement.

Yes No N/A

Active User Adoption

Monthly active users meet target threshold critical (required)

Enter the monthly active user count and compare it to the expected adoption target.

Note (optional)

Active user rate is within acceptable range critical (required)

Estimate the percentage of intended users who were active during the review period.

Usage trend is stable or improving critical (required)

Assess whether active usage is increasing, flat, or declining compared with the prior period.

Inactive users reviewed for re-engagement

Confirm whether a list of inactive or low-usage users has been reviewed for outreach or enablement.

Yes No N/A

Note (optional)

Feature Adoption and Workflow Usage

Core workflow features are actively used

Select the core features currently used by the target population.

Note (optional)

Feature adoption rate for priority features meets target critical (required)

Enter the percentage of users who used at least one priority feature during the review period.

Advanced or high-value features are being used critical (required)

Confirm whether features beyond basic login and messaging are being used, such as workflows, knowledge articles, or analytics.

Yes No N/A

Feature gaps or unused capabilities identified

Document any important features that are enabled but not being adopted, and note the suspected cause.

Content Freshness and Governance

Content freshness is within acceptable age threshold critical (required)

Enter the percentage of key pages, articles, or resources reviewed within the expected refresh cycle.

Stale or duplicate content identified critical (required)

Confirm whether obsolete, duplicate, or conflicting content was found during the review.

Yes No N/A

Content owners are assigned for key assets

Verify that critical pages, knowledge articles, or templates have named owners or approvers.

Yes No N/A

Note (optional)

Review or expiration dates are current

Confirm that time-sensitive content shows a current review date, expiration date, or next review schedule.

Yes No N/A

Note (optional)

Engagement and Collaboration Signals

Engagement rate meets target critical (required)

Enter the percentage of active users who reacted, commented, shared, completed a task, or otherwise engaged during the period.

Two-way interaction is occurring

Assess whether engagement is mostly broadcast-only or includes meaningful user-to-user and user-to-owner interaction.

Search or navigation friction reported

Confirm whether users report difficulty finding content, completing tasks, or navigating the platform.

Yes No N/A

Note (optional)

User feedback or support themes captured

Summarize the most common user feedback, support tickets, or adoption barriers observed during the review.

Get your results

Enter your email — we'll send you a PDF of your filled-out template, plus the occasional MangoScoop newsletter (templates, workflow tips, product updates). Unsubscribe anytime — link is in every email.

Email (required)

Your name (optional)

Generated with MangoApps Templates — browse 250+ free