Run OTC Medication Aisle Compliance Walk — Free

Inspection Setup and Scope

OTC aisle location and inspection scope identified

Confirm the specific aisle, bay range, and product categories included in this walk.

Inspection date and time recorded

Inspector name and role recorded

Store or pharmacy location recorded

Expiry Date and Product Condition

No expired OTC products present on shelf or in display critical (required)

Check all visible OTC products for expiration dates and remove any expired items from sale.

Yes No N/A

Photo evidence (optional)

Products nearing expiration are identified for rotation or pull

Verify near-expiry stock is being rotated and flagged according to store procedure.

Yes No N/A

Packaging is intact and saleable

Check for crushed boxes, torn seals, leaking containers, or other unsaleable conditions.

Yes No N/A

Products are stored upright and within designated shelf space

Verify product orientation and placement do not create spill, damage, or misplacement risk.

Yes No N/A

No loose tablets, broken seals, or contamination observed critical (required)

Any evidence of tampering, contamination, or compromised packaging must be escalated immediately.

Yes No N/A

Photo evidence (optional)

Recall and Removal Controls

Recall notices reviewed against current OTC inventory critical (required)

Verify the aisle inventory has been checked against current recall or withdrawal notices.

Yes No N/A

No recalled or withdrawn products found on shelf critical (required)

Any recalled product remaining on display is a critical non-conformance requiring immediate removal.

Yes No N/A

Photo evidence (optional)

Recalled items are segregated and labeled pending disposition

Verify removed items are held in a designated area and not returned to stock.

Yes No N/A

Recall log or removal record completed

Document the product, lot number if available, quantity removed, and responsible associate.

Yes No N/A

Planogram and Shelf Organization

Shelf layout matches approved planogram

Verify product placement, facings, and category order align with the current planogram.

Yes No N/A

Photo evidence (optional)

Correct product facings and shelf labels are present

Check that shelf tags correspond to the correct SKU and are positioned under the matching product.

Yes No N/A

Out-of-stock gaps are identified and documented

Note missing items, shelf gaps, and any replenishment needs.

Yes No N/A

Promotional displays do not block or misrepresent OTC categories

Ensure endcaps and temporary displays do not obscure required products or create category confusion.

Yes No N/A

Warning Signage and Customer Information

Required OTC warning signage is posted and legible critical (required)

Check for any required warning or advisory signage applicable to the aisle or specific products.

Yes No N/A

Photo evidence (optional)

Signage is not expired, damaged, or obscured

Verify signs are current, readable, and not blocked by product placement or fixtures.

Yes No N/A

Customer instructions and age or use restrictions are visible where required

Confirm product-specific warnings and use restrictions are displayed according to store policy and applicable labeling.

Yes No N/A

Corrective Actions and Closeout

All deficiencies documented with location and product details critical (required)

Document each non-conformance clearly enough for follow-up and verification.

Yes No N/A

Corrective actions assigned with owner and due date

Assign responsibility for removal, relabeling, restocking, or signage replacement.

Yes No N/A

Follow-up inspection required

Note (optional)

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Run: OTC Medication Aisle Compliance Walk

Inspection Setup and Scope

Expiry Date and Product Condition

Recall and Removal Controls

Planogram and Shelf Organization

Warning Signage and Customer Information

Corrective Actions and Closeout

Get your results