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Run: Optical Center Daily Opening Audit

Daily opening audit for an optical center that checks the sales floor, frame displays, lens cleaning station, equipment readiness, and the day’s appointment ...

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Opening Readiness

Verify the entrance is accessible, unlocked per opening procedure, and free of obstructions.
Confirm lighting and required customer-facing displays are on and visible.
Check that counters, drawers, and work surfaces are orderly and ready for customer service.
Inspect aisles and walk paths for trip hazards, spills, loose cords, or blocked access.

Frame Display and Merchandising

Confirm frames are grouped and positioned according to the approved merchandising layout.
Inspect visible frames for cleanliness, proper alignment, and presentation quality.
Record any frame deficiencies that affect display integrity or customer selection.
Verify pricing, promotions, and product labels are current and easy to read.

Lens Cleaning Station and Dispensing Area

Verify cleaning solution, wipes, tissues, and related supplies are available and within usable date.
Check that counters, trays, and touchpoints are clean and ready for use.
Confirm nose pad tools, screwdrivers, adjustment kits, and similar items are present and organized.
Verify the waste bin at the cleaning station is empty, lined, and positioned properly.

Equipment Readiness and Calibration

Confirm essential equipment needed for opening operations is on and functioning as expected.
Verify calibration is current for equipment that requires it, according to manufacturer or store procedure.
Check that service tags, inspection labels, and due dates are legible and up to date.
Confirm paper, forms, batteries, cleaning materials, and other consumables are stocked for the shift.

Insurance Verification and Appointment Schedule

Confirm pending insurance verification tasks are identified and assigned before customer arrivals.
Check the day’s schedule for patient volume, special services, and staffing needs.
Identify any rush jobs, special frame orders, remakes, or complex insurance cases requiring attention.
Verify coverage for reception, dispensing, and back-office tasks is clear for the opening period.

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