Run Knowledge Base Article Hygiene Review — Free

Inspection Details

Article title and ID recorded

Enter the knowledge article title, article ID, and repository or portal name.

Review date captured critical (required)

Record the date and time the hygiene review was completed.

Reviewer assigned and qualified critical (required)

Identify the reviewer and confirm they are authorized to validate the content.

Content Accuracy and Currency

Procedural steps match current process critical (required)

Verify the article steps align with the current approved workflow or SOP.

Yes No N/A

Policy, system, and tool references are current critical (required)

Confirm referenced systems, menu paths, policy names, and tool names are still valid.

Yes No N/A

Article reflects recent changes or releases critical (required)

Check whether the article has been updated for recent product, process, or policy changes.

Yes No N/A

Outdated screenshots or examples identified

Verify screenshots, examples, and UI references are still accurate and not misleading.

Yes No N/A

Step Integrity and Usability

Steps are complete and in correct order critical (required)

Confirm the article includes all required steps in a logical sequence.

Yes No N/A

Prerequisites, permissions, and dependencies are stated

Verify the article clearly states any required access, approvals, tools, or prerequisites before the procedure begins.

Yes No N/A

Broken links, missing attachments, or dead references found critical (required)

Check for broken hyperlinks, unavailable attachments, or references that no longer resolve.

Yes No N/A

Article instructions are clear and actionable

Rate whether the article is easy to follow for the intended audience.

Governance and Retirement Decision

Duplicate or overlapping article identified

Determine whether this article duplicates another article or should be merged with related content.

Yes No N/A

Note (optional)

Article should be updated rather than retired critical (required)

Select the recommended disposition for this article after review.

Note (optional)

Owner notified of required changes critical (required)

Confirm the article owner or knowledge manager has been notified of required updates or retirement.

Yes No N/A

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Run: Knowledge Base Article Hygiene Review

Inspection Details

Content Accuracy and Currency

Step Integrity and Usability

Governance and Retirement Decision

Get your results