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Run: Furniture Department Daily Floor Walk

Use this Furniture Department Daily Floor Walk template to verify display tags, floor model condition, delivery readiness, kiosk function, and basic safety b...

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Inspection Details

Record the furniture department, store location, and inspection date/time.
Enter the name of the associate or manager completing the floor walk.
Confirm the walk covered all assigned showroom zones, including main displays, clearance areas, and customer-facing kiosks.
Confirm prior deficiencies and corrective actions were reviewed before starting the walk.

Display Tags and Pricing Accuracy

Verify all visible tags are accurate, legible, and aligned with current system pricing and product information.
Check that sale signage, financing language, and promotional dates are correct and not expired.
Confirm tags are not missing, torn, upside down, or obscured by merchandise or decor.
Verify product feature cards, dimensions, materials, and care information are available for applicable floor models.

Floor Model Assembly and Display Quality

Check that sofas, tables, beds, chairs, and case goods are assembled correctly, level, and safe for customer interaction.
Inspect for scratches, tears, broken components, missing cushions, loose legs, exposed fasteners, or other defects.
Rate the overall visual condition of the display area, including arrangement, dusting, straightening, and merchandising consistency.
Confirm accessories are positioned neatly and do not create trip hazards, block tags, or hide product defects.

Delivery Scheduling and Customer Coordination

Verify scheduled deliveries, holds, and customer commitments are current and visible to the team.
Confirm pending orders are identified correctly to prevent mis-pulls, duplicate sales, or missed delivery commitments.
Check whether any late deliveries, damaged items, or reschedules have been communicated to the appropriate team members.
Record any delivery scheduling issues, customer follow-up items, or exceptions requiring action.

Kiosk and Customer-Facing Technology

Confirm the kiosk or customer lookup station starts normally and reaches the expected home screen without errors.
Verify primary input devices function as intended and are usable by customers or associates.
Test a sample product search to confirm the kiosk returns usable results and current information.

Safety, Housekeeping, and Floor Model Integrity

Check for boxes, cords, packaging, loose decor, or protruding items that could create a walking hazard.
Confirm displays do not block exits, emergency equipment, or accessible routes and do not create pinch or entrapment hazards.
Verify any damaged, unstable, or unsafe floor models have been removed from customer access or escalated for repair.
Rate dusting, vacuuming, debris removal, and overall showroom cleanliness.

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