Run Free Check Engine Light Scan Service Audit — Free

Audit Setup and Vehicle Identification

Service request was acknowledged as a free check engine light scan or code pull service

Yes No N/A

Vehicle year, make, model, and fuel type were confirmed before testing

Customer was informed the service is a code read only and not a full repair diagnosis

Yes No N/A

Inspection area was safe, accessible, and free of trip hazards critical (required)

Yes No N/A

Scanner and related equipment were available and ready for use

Yes No N/A

OBD-II Connection and Scan Procedure

OBD-II port was located without unnecessary force or damage to trim panels critical (required)

Yes No N/A

Scanner was connected securely to the vehicle OBD-II port critical (required)

Yes No N/A

Scanner powered on and established communication with the vehicle critical (required)

Yes No N/A

Scan was performed without disconnecting or reconnecting the battery critical (required)

Yes No N/A

No unsafe contact with moving parts, hot surfaces, or energized components occurred during the scan critical (required)

Yes No N/A

Code Readout and Customer Communication

Diagnostic trouble codes were read and communicated to the customer

Yes No N/A

Code descriptions were presented accurately without unsupported repair claims critical (required)

Yes No N/A

Associate explained that multiple causes may exist for the same code and further diagnosis may be needed

Yes No N/A

Customer questions were answered clearly and professionally

Any recommended next steps were limited to appropriate general guidance or referral

Yes No N/A

Safety, PPE, and Work Practice Compliance

Associate used appropriate PPE for the task and environment

Yes No N/A

Work area remained orderly and free of spills, loose cords, or obstructions critical (required)

Yes No N/A

Service was performed without bypassing vehicle safety systems or using improper tools critical (required)

Yes No N/A

Any observed hazard or deficiency was escalated to the supervisor or manager

Yes No N/A

Documentation and Service Closeout

Scan results were documented in the store system or service log

Yes No N/A

Any printed or digital report was provided to the customer when available

Yes No N/A

Customer was advised to seek professional diagnosis if the issue could not be resolved by the scan alone

Yes No N/A

Service interaction ended courteously and without unresolved confusion

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Run: Free Check Engine Light Scan Service Audit

Audit Setup and Vehicle Identification

OBD-II Connection and Scan Procedure

Code Readout and Customer Communication

Safety, PPE, and Work Practice Compliance

Documentation and Service Closeout

Get your results