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Run: Fleet Toll Tag Compliance Audit

Audit fleet toll tag installation, account balance status, violations, and corrective actions in one repeatable checklist. Use it to catch missing tags, bill...

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Audit Details

Record the vehicle/unit number, asset ID, or plate number being audited.
Document when the audit was performed.
Identify the person completing the audit and their team or department.
Select the scope of this inspection.
Record the toll account, program name, or vendor account associated with the vehicle.
Capture any general notes relevant to the audit.

Toll Tag Installation

Confirm a valid toll tag is installed on the audited vehicle.
Verify the tag is mounted in the location specified by the toll provider or fleet SOP.
Check that the tag is firmly attached, free of damage, and not blocked by tint, metal, debris, or accessories.
Confirm the tag ID/serial number matches the fleet assignment record for this unit.
Verify the tag is active and not expired, deactivated, or scheduled for replacement.
Select any installation deficiencies identified during the audit.

Account Balance and Billing Status

Enter the current account balance and confirm it meets the fleet minimum funding requirement.
Confirm the toll account is active, not suspended, and not delinquent.
Verify the account has a working replenishment method or approved funding process.
Confirm recent low-balance notifications were reviewed and addressed before depletion.
Select any billing issues found during the review.
Verify statements, receipts, or account screenshots are available for audit support.

Violations and Exceptions

Confirm whether any unpaid or unresolved toll violations exist for the audited vehicle or account.
Check that each violation notice was reviewed against vehicle, route, date, and time records.
Select the most likely cause of the violation or exception.
Indicate whether the same vehicle or account has repeated violations within the review period.
Confirm all exceptions were logged with date, location, amount, and resolution status.

Resolution and Follow-Up

Confirm a corrective action owner has been assigned for each deficiency or violation.
Describe the action taken or planned, such as tag replacement, account replenishment, dispute filing, or retraining.
Enter the due date and time for completion of corrective actions.
Indicate whether a re-check is needed after corrective actions are completed.
Select the final outcome of the audit.

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