Run DIFM Customer Vehicle Intake and Walk-Around Inspection — Free

Inspection Setup and Vehicle Identification

Vehicle identification verified against repair order critical (required)

Confirm year, make, model, color, and license plate or VIN match the repair order and customer record.

Yes No N/A

Odometer reading recorded

Record the current odometer reading at intake.

Fuel level recorded

Document the approximate fuel level at intake.

Customer-reported concerns documented

Capture any symptoms, noises, warning lights, drivability issues, or recent incidents reported by the customer.

Exterior Body and Glass Condition

Front fascia, bumper, grille, and hood condition

Inspect for dents, cracks, scratches, misalignment, missing trim, or prior damage.

Yes No N/A

Photo evidence (optional)

Left side body panels and mirrors condition

Inspect driver-side doors, fenders, rocker panels, and mirrors for visible damage or missing components.

Yes No N/A

Photo evidence (optional)

Right side body panels and mirrors condition

Inspect passenger-side doors, fenders, rocker panels, and mirrors for visible damage or missing components.

Yes No N/A

Photo evidence (optional)

Rear fascia, bumper, liftgate, and trunk condition

Inspect rear body surfaces for dents, cracks, scratches, broken lamps, or missing trim.

Yes No N/A

Photo evidence (optional)

Windshield, windows, and mirrors free of critical damage critical (required)

Check for cracks, chips, shattered glass, or damage that could affect visibility or safety.

Yes No N/A

Photo evidence (optional)

License plate and exterior trim present and secure

Verify plates, emblems, moldings, and trim are present, attached, and not hanging loose.

Yes No N/A

Photo evidence (optional)

Tires, Wheels, and Brake Condition

Tire tread depth appears serviceable on all visible tires critical (required)

Inspect visible tread for uneven wear, exposed cords, bald spots, or obvious low tread condition.

Yes No N/A

Photo evidence (optional)

Tires inflated and free of visible sidewall damage critical (required)

Check for visibly underinflated tires, bulges, cuts, punctures, or sidewall cracking.

Yes No N/A

Photo evidence (optional)

Wheels, lug nuts, and hubcaps secure critical (required)

Verify wheels are seated properly and lug nuts, covers, and center caps are present and secure.

Yes No N/A

Photo evidence (optional)

Brake condition visible through wheel openings appears normal critical (required)

Document obvious brake issues visible without disassembly, such as severe pad wear, damaged rotors, or leaking components.

Yes No N/A

Photo evidence (optional)

Spare tire, jack, and wheel tools present if applicable

If the vehicle is equipped, verify the spare tire, jack, and tools are present and secured.

Yes No N/A

Lights, Fluids, and Under-Vehicle Condition

Dashboard warning lights noted at key-on

Record any illuminated warning indicators observed when the ignition is turned on.

Note (optional)

Exterior lights function observed critical (required)

Verify headlights, tail lamps, brake lamps, turn signals, and hazard lamps are operational as observed during intake.

Yes No N/A

Photo evidence (optional)

Visible fluid leaks present under or around vehicle critical (required)

Inspect the ground and underside for oil, coolant, transmission fluid, brake fluid, fuel, or other visible leaks.

Yes No N/A

Photo evidence (optional)

Fluid leak type identified

If a leak is present, identify the most likely fluid type based on color, location, and odor.

Leak severity documented

If a leak is present, estimate severity based on visible evidence.

Note (optional)

Interior Condition and Closeout

Interior condition documented

Record visible interior damage, stains, odors, missing trim, or unusual condition noted at intake.

Yes No N/A

Photo evidence (optional)

Seat belts, airbags, and safety equipment appear intact critical (required)

Visually inspect for obvious damage, missing components, or deployment indicators.

Yes No N/A

Photo evidence (optional)

Customer belongings and valuables noted

Document any visible personal items, aftermarket accessories, or valuables left in the vehicle.

Additional notes and exceptions

Capture any other observations, exceptions, or follow-up items not covered above.

Inspector sign-off

Inspector confirms the intake walk-around was completed and the record is accurate.

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Run: DIFM Customer Vehicle Intake and Walk-Around Inspection

Inspection Setup and Vehicle Identification

Exterior Body and Glass Condition

Tires, Wheels, and Brake Condition

Lights, Fluids, and Under-Vehicle Condition

Interior Condition and Closeout

Get your results