Loading...

Run: Cruise Ship Shore Excursion Vendor Pre-Season Compliance Audit

Use this pre-season audit to verify shore excursion vendors are insured, licensed, vehicle-ready, and prepared to handle guest incidents before they carry cr...

Fill this out, get a PDF emailed to you. No account required. Want to run it with your team and track results? Sign up free →

Inspection Details

Enter the registered legal business name and the excursion program or route being audited.
Record the planned operating season start date and the date of this pre-season audit.
Confirm primary operational contact, after-hours contact, and emergency escalation contact are documented.
Select all service types included in the audit scope.

Insurance and Contract Compliance

Confirm the vendor has a current certificate of insurance covering the full operating season.
Verify liability limits meet or exceed the cruise operator's contractual minimum requirements.
Confirm required additional insured language, waiver language, or indemnity provisions are present where applicable.
Record the insurance policy expiration date for renewal tracking.
Verify the certificate holder, named insured, and business entity match the approved vendor record.

Vehicle Inspection and Maintenance Records

Confirm current inspection reports are on file for each vehicle used in the excursion program.
Verify maintenance logs show routine servicing, repairs, and follow-up actions for the prior 12 months.
Confirm registration, permits, and any required local operating authorizations are current for each vehicle.
Verify seat belts, emergency exits, fire extinguisher, first aid kit, and other required safety equipment are present and serviceable.

Guide Licensing and Training

Verify each assigned guide holds a current license, permit, or certification required by the destination.
Confirm drivers hold valid licenses appropriate for the vehicle type and passenger capacity.
Verify training records cover guest safety briefing, emergency response, incident reporting, and route-specific hazards.
Confirm any required background checks, qualification checks, or competency verification are documented.

Emergency Contacts and Incident Readiness

Confirm the vendor maintains a current 24/7 emergency contact list for operations, medical response, and management escalation.
Verify a written emergency response plan exists for medical events, vehicle breakdowns, severe weather, and guest evacuation.
Confirm staff know how to report safety incidents, near misses, injuries, and guest complaints promptly.
Verify emergency numbers, port authority contacts, and local medical support information are accessible to staff.

Safety Incident History Review

Confirm the vendor provided a complete incident log covering injuries, vehicle events, near misses, and guest complaints.
Verify all prior corrective actions have been completed or have an approved closure plan.
Confirm there are no unresolved critical safety issues that would prevent safe guest operations.

Get your results

Enter your email — we'll send you a PDF of your filled-out template, plus the occasional MangoScoop newsletter (templates, workflow tips, product updates). Unsubscribe anytime — link is in every email.

Generated with MangoApps Templates — browse 250+ free
Ask AI Product Advisor

Hi! I'm the MangoApps Product Advisor. I can help you with:

  • Understanding our 40+ workplace apps
  • Finding the right solution for your needs
  • Answering questions about pricing and features
  • Pointing you to free tools you can try right now

What would you like to know?