Run Costco Tire Online Order Receiving and 14-Day Hold Audit — Free

Order Receiving Verification

Delivery paperwork matches Costco.com tire order records critical (required)

Verify shipment paperwork, packing list, or transfer documentation matches the order number, SKU, quantity, and destination tire center or warehouse record.

Yes No N/A

Received tire quantities match the order line items critical (required)

Confirm the number of tires received matches the order line items and any partial receipt is documented.

Yes No N/A

Tires inspected for visible shipping damage at receipt critical (required)

Check for cuts, punctures, bead damage, sidewall damage, or other visible defects before storage.

Yes No N/A

Photo evidence (optional)

Receiving date and time recorded in the log

Verify the receipt timestamp is documented and traceable to the receiving associate or system record.

Yes No N/A

Order status updated to received in the tracking system

Confirm the order is marked received in the applicable system or log so it can be tracked through the hold period.

Yes No N/A

Receiving exceptions documented and escalated

Verify shortages, overages, damage, or misroutes are recorded and escalated per local SOP.

Yes No N/A

Note (optional)

14-Day Hold Log Control

Each held tire order has a unique log entry critical (required)

Confirm every received order awaiting installation has a distinct entry in the hold log or system queue.

Yes No N/A

Hold start date is recorded and matches the receiving date critical (required)

Verify the hold start date aligns with the actual receipt date or approved local process date.

Yes No N/A

Hold aging is monitored against the 14-day target critical (required)

Confirm the log shows current aging and flags orders approaching the 14-day threshold.

Yes No N/A

Extension or exception approvals are documented when hold exceeds 14 days critical (required)

If an order remains in hold beyond the standard period, verify the reason and approval are documented in accordance with local policy.

Yes No N/A

Release authorization is recorded before transfer to installation critical (required)

Confirm the order is not released from hold until installation appointment readiness and authorization are documented.

Yes No N/A

Hold log reconciles to physical inventory count critical (required)

Compare the hold log to the physical tire count to confirm no unlogged or missing orders.

Yes No N/A

Storage and Segregation

Held tires are clearly labeled by order or member reference critical (required)

Verify each set is identified so it can be matched to the correct order without ambiguity.

Yes No N/A

Tires are segregated from active stock and returns critical (required)

Confirm held orders are stored in a designated area separate from sellable inventory, returns, and scrap.

Yes No N/A

Storage area is clean, dry, and free of trip or crush hazards critical (required)

Inspect the hold area for debris, standing water, obstruction, or conditions that could damage tires or create a safety hazard.

Yes No N/A

Photo evidence (optional)

Tires are stored to prevent deformation or contamination

Verify storage method protects tires from excessive stacking, sharp edges, oils, chemicals, sunlight, or other damaging exposure.

Yes No N/A

Aisles and access paths remain unobstructed critical (required)

Confirm the storage layout allows safe access for retrieval and does not block emergency egress or work areas.

Yes No N/A

Appointment and Release Readiness

Installation appointment is scheduled or confirmed before release critical (required)

Confirm there is a documented appointment or approved readiness status before the tires are moved for installation.

Yes No N/A

Order details match the member installation appointment critical (required)

Verify the member name or order reference, tire size, quantity, and service date align with the appointment record.

Yes No N/A

Tires are staged for release only after authorization critical (required)

Confirm tires are not moved from hold until the proper release step is completed.

Yes No N/A

Any special handling notes are communicated to installation staff

Verify notes such as damage concerns, partial shipments, or replacement status are passed to the tire installation team.

Yes No N/A

Note (optional)

Exceptions, Escalations, and Documentation

Overdue holds are identified and escalated promptly critical (required)

Check that orders exceeding the hold target are visible in the log and routed for follow-up.

Yes No N/A

Missing, damaged, or misrouted orders have documented corrective action critical (required)

Verify a corrective action record exists for each exception and includes owner, due date, and resolution status.

Yes No N/A

Audit evidence is retained for traceability

Confirm supporting records such as photos, logs, receiving documents, and approvals are retained per site retention requirements.

Yes No N/A

Inspector notes capture material deficiencies and follow-up actions

Document any non-conformance, root cause, and required follow-up actions clearly enough for management review.

Yes No N/A

Note (optional)

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Run: Costco Tire Online Order Receiving and 14-Day Hold Audit

Order Receiving Verification

14-Day Hold Log Control

Storage and Segregation

Appointment and Release Readiness

Exceptions, Escalations, and Documentation

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