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Run: Corrective and Preventive Action (CAPA) Management Inspection

Use this CAPA Management Inspection template to review whether each corrective and preventive action is properly scoped, assigned, verified, and closed with ...

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CAPA Record Intake and Scope

Confirm the trigger is identified, such as non-conformance, audit finding, complaint, deviation, trend, or management review input.
The issue description should define what happened, where it occurred, and the observed impact or risk.
Verify interim controls were implemented to protect product, service, customer, or process integrity while root cause analysis was underway.
Confirm the record includes an assessment of product quality, patient/customer impact, safety, regulatory, or business risk as applicable.

Root Cause Analysis and Action Planning

Evidence may include data review, process records, interviews, testing, trend analysis, or verification of contributing factors.
Check whether secondary causes, process gaps, human factors, equipment issues, or supplier inputs were evaluated.
Verify the plan distinguishes actions that fix the current issue from actions that prevent recurrence or similar issues elsewhere.
Each action should have a responsible owner and a realistic completion date.

Implementation and Verification of Completion

Evidence may include revised procedures, training records, inspection results, calibration records, maintenance logs, or updated controls.
Verify training, communication, or competency updates were completed for impacted roles.
The CAPA record should reflect completed, in-progress, overdue, or canceled status with no unexplained gaps.

Effectiveness Verification

Confirm the review occurred after enough time or production cycles to meaningfully assess the change.
Use objective evidence such as reduced defects, no repeat complaints, stable process metrics, or audit confirmation.
Confirm any remaining risk has been evaluated and accepted by the appropriate owner or authority.
If ongoing monitoring is needed, verify the duration, metric, and review owner are documented.

Closure, Approval, and Record Control

The record should explain why the CAPA can be closed and reference the effectiveness evidence.
Verify the closure was approved by the designated quality owner, manager, or other authorized approver.
Check that supporting records such as deviations, complaints, audits, training, and revised procedures are cross-referenced.
Verify the CAPA file is complete, legible, and retained per the applicable document control procedure.

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