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Run: Cinema Lobby Digital Signage and Concession Menu Board Audit

Audit cinema lobby digital signage and concession menu boards for current pricing, active showtimes, approved promotions, and display issues before guests se...

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Inspection Scope and Content Source Control

Document the cinema location, inspection date, and shift or time window for the audit.
Verify the display content is being compared to the current approved source for pricing, showtimes, and promotions.
Confirm any recent updates to prices, showtimes, or promotions were documented and communicated before the audit.
Select all display types reviewed during this inspection.

Display Operation and Visual Condition

Confirm the screen is on and not blank, frozen, or showing a default error screen.
Rate readability, contrast, and overall legibility from the customer path of travel.
Assess whether brightness is set so content is visible without glare or washed-out text.
Inspect for physical damage or display defects that impair readability or professionalism.
Check that the display area does not present a trip, snag, or electrical hazard to guests or staff.

Pricing and Menu Accuracy

Check that displayed prices for food, beverages, combos, and add-ons match the current approved price list.
Verify bundle names, included items, and advertised savings are accurate and current.
Confirm pricing for upgrades such as size changes, extra toppings, premium add-ons, or refills is correct.
Check for outdated item names, discontinued products, or incorrect descriptions on the board.
Confirm any price updates were recorded and the effective date is known to management.

Showtimes, Dates, and Promotional Content

Confirm all listed showtimes match the current approved schedule for the location.
Check that any date references, event dates, or limited-run dates are current and valid.
Verify trailers, offers, loyalty promotions, and seasonal ads are authorized for current display dates.
Check for title misspellings, wrong ratings, incorrect event names, or mismatched content details.
Confirm the display sequence is operating as intended and not skipping required content or repeating stale items.

Compliance, Safety, and Escalation

Verify the screens do not show inappropriate, unapproved, or brand-violating content.
Record each issue found, including what was corrected immediately and what requires follow-up.
Select the appropriate escalation path if a display issue could not be corrected during the inspection.
Attach photos showing the issue, such as incorrect pricing, expired content, frozen screens, or damaged displays.

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