Run Auto Parts BOPIS Pickup Locker Audit — Free

Pickup Locker Area Safety and Access

Aisles and access path to pickup locker are clear and unobstructed critical (required)

Verify the inspector can reach the locker or shelf without moving carts, boxes, pallets, or customer merchandise. Access path should support safe pickup and retrieval.

Yes No N/A

No trip, pinch, or struck-by hazards present at the pickup area critical (required)

Check for protruding hardware, damaged locker doors, loose shelving, cords, or items stored on the floor that could create a hazard.

Yes No N/A

Emergency exit routes and fire equipment are not blocked by staged orders critical (required)

Confirm the pickup area does not encroach on exit access, fire extinguishers, electrical panels, or other life-safety equipment.

Yes No N/A

Locker doors, locks, or shelf restraints function properly

Open and close doors or access points to confirm they latch securely and do not bind, fall, or fail to secure customer holds.

Yes No N/A

Hold Tagging and Order Identification

Each staged order has a visible hold tag or label critical (required)

Confirm every item or package in the locker/shelf has a readable tag identifying the order or customer hold status.

Yes No N/A

Hold tag includes customer name or order identifier critical (required)

Check that the tag contains enough information to match the physical item to the pickup order without ambiguity.

Yes No N/A

Hold tag status matches the order system status critical (required)

Verify the physical hold location and tag status agree with the POS/e-commerce record (for example: ready for pickup, on hold, or canceled).

Yes No N/A

No untagged or unidentified customer holds are present critical (required)

Inspect the locker/shelf for any parts or packages that cannot be matched to a current order or hold record.

Yes No N/A

Inventory Accuracy and Hold Aging

Physical contents match the open pickup order list critical (required)

Compare the locker/shelf contents to the active BOPIS or will-call order list to confirm no missing, duplicate, or extra items are staged.

Yes No N/A

Aging holds are identified and escalated per store procedure

Check for orders held beyond the store's pickup window and verify they are marked for follow-up, restock, or cancellation according to SOP.

Yes No N/A

Canceled, returned, or released orders have been removed from the locker critical (required)

Confirm no order remains in the pickup area after it has been canceled, picked up, or otherwise released from hold status.

Yes No N/A

Count of unclaimed holds older than pickup window

Enter the number of staged orders that have exceeded the allowed pickup window and require follow-up.

Part Condition and Storage Controls

Parts are stored in original packaging or protected from damage

Verify fragile, painted, electrical, or precision parts are not exposed to crushing, bending, moisture, or contamination.

Yes No N/A

Hazardous materials are segregated and labeled per store procedure critical (required)

Check that batteries, aerosols, flammables, or other regulated items are stored according to applicable internal procedures and hazard labeling requirements.

Yes No N/A

Heavy or bulky parts are stored to prevent falling or manual-handling hazards critical (required)

Confirm large items are placed securely and not stacked in a way that could fall on employees or customers during retrieval.

Yes No N/A

Documentation, Handoff, and Corrective Actions

Deficiencies were documented with clear corrective actions

Record any non-conformance found during the audit, including what was corrected immediately and what requires follow-up.

Yes No N/A

Note (optional)

Responsible associate or manager assigned for follow-up

Identify the person accountable for resolving any open issues discovered during the inspection.

Pickup locker area ready for customer handoff critical (required)

Confirm the area is organized, labeled, and safe for the next customer pickup cycle.

Yes No N/A

Inspector notes

Add any additional observations, trends, or repeat issues that may require management review.

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Run: Auto Parts BOPIS Pickup Locker Audit

Pickup Locker Area Safety and Access

Hold Tagging and Order Identification

Inventory Accuracy and Hold Aging

Part Condition and Storage Controls

Documentation, Handoff, and Corrective Actions

Get your results