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Run: Age Verification Compliance Audit - Health & Beauty Retail

Audit age-restricted health and beauty sales at the point of sale, from product flags and ID checks to signage, training, and corrective actions. Use it to d...

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Inspection Details

Record the store name, department(s) reviewed, and whether the audit covered in-store, self-checkout, or both.
Capture the date and time the inspection was performed.
Identify the inspector completing the audit.
List the store policy, SOP, or compliance standard used for this audit.
Confirm whether a manager, supervisor, or designated representative was present during the audit.

Age-Restricted Product Controls

Confirm restricted items trigger the correct age prompt or sale restriction in the POS.
Verify the age verification prompt is displayed before the sale can be finalized.
Confirm controls prevent bypassing the age check through self-checkout or unattended sale paths.
Verify restricted items are labeled, flagged, or otherwise identifiable to the cashier at checkout.
Confirm the location has a current list of products requiring age verification and that it matches POS settings.

ID Verification Practices

Verify the associate follows the prompt and requests acceptable identification when required.
Confirm the transaction is not completed until the age check is satisfied.
Observe that the associate checks both the customer age and whether the ID is valid/current.
Confirm the associate refuses the sale when the customer cannot provide acceptable ID or appears underage per policy.

Training and Signage

Confirm the associate has completed required training on age-restricted sales and ID checks.
Verify documentation exists showing completion of age-verification training for relevant staff.
Confirm signage informs customers that ID may be required for restricted health and beauty items.
Check that posted notices can be easily seen by customers and cashiers.

Records, Exceptions, and Corrective Actions

Confirm exceptions, overrides, or failed prompts were recorded according to policy.
Verify a supervisor or manager reviewed any observed non-conformance.
Describe the corrective action, responsible party, and target completion date for any deficiency.
Inspector signs to confirm the audit findings are accurate.

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