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Run: Road Call and In-Service Breakdown Report

Record an in-service vehicle breakdown, the road response, and the return-to-service outcome in one place. Use it to document downtime, passenger impact, and...

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Submission Notice

What happens after I submit?

Dispatch and maintenance will review the report, record response actions, and update downtime and corrective action status.

Reporter name

Enter your name if this report is not being submitted anonymously.

Reporter role (required)

Select the role that best describes the person submitting the report.

Vehicle and Service Details

Date of breakdown (required)

Time of breakdown (required)

Vehicle number (required)

Use the fleet or unit number, not a driver's personal information.

Route or block

Enter the route, block, run, or trip identifier if available.

Location of failure (required)

Provide the nearest intersection, stop, terminal, or landmark.

Service status at time of failure (required)

Failure Description

Failure type (required)

Symptoms observed (required)

Select all symptoms that were observed before or during the breakdown.

Failure description (required)

Describe the sequence of events, driver observations, and any immediate conditions that contributed to the road call.

Passenger impact (required)

Select the operational impact on passengers.

Road Assistance and Response

Road assistance required? (required)

Response type (required)

Select all response actions that were used.

Response time

Minutes from notification to first response.

Tow company

Enter the tow provider if a tow was requested.

Downtime and Return to Service

Out of service time (required)

Returned to service time

Downtime minutes

Vehicle disposition (required)

Cause and Follow-Up

Cause category (required)

Root cause summary

Provide the best known cause at the time of reporting. Update later if the diagnosis changes.

Corrective action taken (required)

Describe repairs, temporary fixes, inspections, or operational actions completed.

Follow-up required?

Check if additional maintenance, parts ordering, or investigation is needed.

Yes No N/A

Get your results

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Email (required)

Your name (optional)

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