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Run: Passenger Boarding Assistance Log

Log boarding and alighting assistance for passengers with disabilities, including securement, mobility devices, and follow-up needs. Use it to document origi...

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Submission Notice

Purpose of this log

PII and service documentation notice

Trip or run reference (required)

Internal trip, run, or dispatch reference for audit trail.

Service date (required)

Passenger and Trip Details

Passenger identifier

Use a rider ID, reservation number, or other internal identifier if available. Avoid collecting full names unless necessary.

Boarding location (required)

Where the passenger boarded.

Alighting location (required)

Where the passenger exited.

Service type (required)

Assistance requested by (required)

Other requester details

Assistance Provided

Boarding assistance provided (required)

Other boarding assistance

Alighting assistance provided (required)

Other alighting assistance

Mobility device used

Other mobility device

Securement and Accessibility Checks

Was securement required? (required)

Was securement performed?

Securement method used

Any securement issue or exception? (required)

Securement issue details

Accessibility equipment used

Notes and Audit Trail

Delay caused by assistance event (minutes)

Is follow-up required? (required)

Follow-up details

Operator notes

Brief factual notes for the audit trail. Do not include sensitive health information.

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