Templates › Forms › SEO page

Run: Dealership Service Drive Customer Write-Up Checklist

A dealership service drive customer write-up checklist for capturing vehicle concerns, mileage, pre-existing damage, recall status, and repair authorization ...

Fill this out, get a PDF emailed to you. No account required. Want to run it with your team and track results? Sign up free →

Customer and Vehicle Identification

Customer Name (required)

Customer Phone Number (required)

Vehicle Year (required)

Vehicle Make (required)

Vehicle Model (required)

Current Odometer Reading (required)

Enter the vehicle mileage at intake.

Customer Concerns

Primary Customer Concern (required)

Describe the main issue the customer wants addressed.

Additional Concerns

List any other symptoms, noises, warning lights, or performance issues.

How Often Does the Concern Occur?

Are Any Warning Lights or Messages Present? (required)

Warning Light or Message Details

Pre-Existing Damage and Vehicle Condition

Is Any Pre-Existing Damage Visible? (required)

Damage Location

Damage Notes

Vehicle Condition Photos

Upload photos of any visible damage or notable condition issues.

Recall Lookup and Service Notes

Recall Lookup Completed? (required)

Recall Status

Recall Details

List recall numbers or brief notes if open recalls were found.

Service Advisor Notes

Use this field for any additional intake notes that are necessary for the repair order.

Authorization and Consent

Customer Authorized Diagnostic or Inspection Work? (required)

Authorized Scope

Customer Consent to Proceed (required)

By checking this box, the customer confirms authorization for the selected scope of work and understands that additional approval may be required for extra repairs.

Yes No N/A

Customer Signature (required)

Service Advisor Name (required)

Get your results

Enter your email — we'll send you a PDF of your filled-out template, plus the occasional MangoScoop newsletter (templates, workflow tips, product updates). Unsubscribe anytime — link is in every email.

Email (required)

Your name (optional)

Generated with MangoApps Templates — browse 250+ free