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Run: Carrier Detention Tracking Log

Track trailer arrival, dock assignment, service, and departure times in one place so you can calculate detention and demurrage and document charge disputes w...

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Submission Notice

Purpose of this entry

Submitted by (required)

Enter the name of the employee completing this log entry.

Submitter contact email

Optional. Used only if follow-up is needed for validation or dispute review.

Shipment and Carrier Details

Shipment reference / load number (required)

Enter the internal load number, BOL number, or shipment reference.

Carrier name (required)

Enter the carrier or trucking company name.

Tractor / trailer ID

Optional. Use the trailer number or unit ID if available.

Appointment type (required)

Appointment number

Optional. Enter if the carrier or facility uses appointment scheduling.

Arrival and Dock Assignment

Arrival date (required)

Date the trailer arrived at the facility.

Arrival time (required)

Time the trailer arrived at the gate or check-in point.

Check-in time

Optional. Use if the gate arrival time differs from the official check-in time.

Dock assigned (required)

Enter the dock door or staging area assigned to the trailer.

Dock assignment time (required)

Time the trailer was assigned to a dock door.

Reason for wait before dock assignment

Select all that apply if the trailer waited before receiving a dock.

Other wait reason

Provide details only if 'Other' was selected.

Service and Departure Timing

Service start time (required)

Time unloading or loading began.

Service end time (required)

Time unloading or loading was completed.

Departure date (required)

Date the trailer departed the facility.

Departure time (required)

Time the trailer left the facility.

Detention minutes

Calculated total detention minutes based on arrival, dock assignment, service, and departure times.

Is demurrage applicable? (required)

Select Yes if the shipment involved container storage or terminal delay.

Exceptions, Approval, and Dispute Support

Was there an exception or delay dispute? (required)

Exception details

Describe the delay, exception, or dispute in factual terms.

Request accessorial charge review

Check this box if the entry should be routed for detention or demurrage dispute review.

Yes No N/A

Supporting documents

Optional. Upload rate confirmations, gate logs, PODs, photos, or other evidence relevant to the audit trail.

Submitter signature

Optional. Use if your process requires attestation for dispute support.

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Email (required)

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