Warehouse Carrier Detention Audit

Audit template for reviewing carrier detention events in a warehouse, including arrival, departure, loading times, free-time exceptions, and detention reason validation.

Shipment Identification

• Shipment reference and load number match supporting records
• Carrier name and trailer/unit number are documented
• Appointment date and scheduled time are recorded
• Shipment type and dock location are identified

Arrival and Gate Timing

• Carrier arrival time is supported by gate log or yard check-in
• Arrival time is within the appointment window or exception is documented
• Check-in delay after arrival is explained and approved when applicable
• Carrier was directed to the correct dock or staging area
• Arrival-to-dock-in time is recorded in minutes

Loading and Departure Timing

• Dock-in time is documented and matches warehouse records
• Loading start time is documented
• Loading completion time is documented
• Departure time is documented and supported by gate-out or dispatch record
• Total dwell time from arrival to departure is calculated

Free-Time and Detention Exception Review

• Applicable free-time policy is identified
• Free-time start and end times are correctly calculated
• Detention threshold was exceeded before charges began
• Any free-time exception or waiver is documented and approved
• Detention hours billed match the calculated eligible detention time

Detention Reason Validation and Supporting Evidence

• Detention reason code is valid and matches the event narrative
• Reason narrative explains the root cause of detention
• Supporting evidence is attached or referenced
• Claimed detention is consistent with warehouse operational records