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Third-Party Menu Markup and Availability Sync Verification

Third-Party Menu Markup and Availability Sync Verification

Inspection template for verifying that third-party delivery menu pricing matches brand standards and that 86'd items are paused consistently across all platforms to reduce refunds, guest complaints, and negative reviews.

Inspection Details

  • Inspection date and time recorded
  • Location or store identifier recorded
  • Third-party platforms reviewed
  • Approved POS or brand menu version confirmed

Menu Price Markup Verification

  • Delivery channel markup matches approved brand standard
  • Sample item prices match POS/brand standard
    Enter the percentage of sampled items that matched the approved delivery price.
  • Service fees or delivery fees displayed as expected
  • Taxes and subtotal calculations appear correct at checkout
  • Limited-time offers and promotions reflect approved pricing

Item Availability and 86'd Item Sync

  • All 86'd items are paused or hidden on every reviewed platform
  • No unavailable item remained orderable during the audit
  • Availability updates synced within expected time window
    Enter the observed sync delay from POS/menu update to third-party platform update.
  • Item-level modifiers and add-ons remain available only where intended

Menu Content and Ordering Accuracy

  • Item names and descriptions match the approved menu
  • Portion size, bundle contents, and upsells are represented accurately
  • Photos, if used, match the current product offering

Exceptions, Deficiencies, and Corrective Actions

  • Deficiencies documented with platform, item, and impact
  • Immediate corrective action completed or assigned
  • Follow-up owner and due date recorded
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