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Supercenter In-Store Branch Daily Opening Audit

Supercenter In-Store Branch Daily Opening Audit

Daily opening inspection for an in-store bank or credit union branch in a supercenter. Verifies vault count, ATM readiness, teller station setup, security controls, and required compliance postings before the branch opens to customers.

Inspection Details

  • Inspection date and opening time recorded
  • Inspector identified
  • Branch location and store number confirmed
  • Branch has not opened to customers before completion of audit

Perimeter Security and Access Control

  • Public entrance and employee access points are unlocked only as authorized
  • Vault door is closed, secured, and access is restricted to authorized personnel
  • Alarm panel shows normal status with no active trouble or tamper indicators
  • CCTV cameras covering teller line, vault access, and customer area are operating
  • Panic buttons and duress alarms are visible, unobstructed, and test status is normal

Vault and Cash Controls

  • Vault count reconciles to the opening count sheet
  • Cash drawers are balanced and assigned to the correct teller stations
  • Dual control requirements were followed for vault access and cash verification
  • Cash straps, coin, and currency supplies are present and organized for opening transactions
  • Any cash discrepancy identified at opening is documented and escalated

ATM and Teller Station Readiness

  • ATM powers on and completes startup without error message
  • ATM cash dispenser, card reader, and receipt printer are functioning
  • Teller workstations are powered, logged in, and connected to required systems
  • Receipt paper, deposit slips, forms, and pens are stocked at teller stations
  • Customer queue area is clear, organized, and free of trip hazards
  • Any equipment issue affecting customer service is logged and assigned for follow-up

Compliance Postings and Opening Documentation

  • Required consumer disclosures and fee notices are posted and legible
  • Branch hours, holiday schedule, and contact information are displayed
  • Privacy notice and complaint escalation information are available to customers
  • Opening log, incident log, and required daily records are available for use
  • Any missing or outdated posting is documented and corrected before opening
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