Softlines Department Daily Recovery Audit

Daily inspection for softlines departments to verify folding standards, fixture presentation, hang standards, sizing ring order, fitting room restock, and go-back processing.

Inspection Details

• Inspection date and time recorded
• Inspector name or role documented
• Department coverage confirmed
• Peak traffic or recovery trigger noted

Folding Standards

• Folded apparel tables are neat, aligned, and fronted
  Check that folded stacks are straight, evenly sized, and visually aligned to the front edge of the fixture.
• Fold heights are consistent across each table or stack
• Size order is maintained within folded presentations
  Verify size progression is consistent and easy for customers to shop.
• Folded items are free of visible defects, spills, or damage
• Presentation tables are fully recovered and not overfilled

Fixture and Hang Standards

• Hanging racks are organized by style, color, or department standard
  Verify merchandise is grouped consistently and shoppable from left to right or by local standard.
• Garments face the same direction and are evenly spaced
• Fixture capacity is not exceeded
  Check for overcrowded racks, bent hangers, or merchandise hanging below the intended presentation level.
• Broken, missing, or unstable fixtures identified
• Hangers match garment type and presentation standard

Sizing Ring Order and Shopability

• Sizing rings or size markers are in correct order
  Confirm size progression is accurate for the department's standard sequence.
• Missing sizes are identified and communicated
• Size runs are easy for customers to shop without interruption
• Size markers, clips, and rings are present and legible

Fitting Room Recovery and Go-Back Processing

• Fitting rooms are clean, clear, and ready for customer use
• Returned merchandise is sorted and sent to the correct recovery area
  Verify go-backs are not left in fitting rooms, on counters, or in unsecured carts.
• Go-backs are processed within the expected time standard
• Fitting room queue, hangers, and recovery supplies are stocked
• Escalated issues or repeated recovery deficiencies documented