Money Center Pre-Open Cash Verification

Pre-opening inspection for in-store money centers to verify starting cash, register drawer balances, check cashing limits, MoneyGram terminal readiness, and required compliance postings before customer service begins.

Inspection Details

• Inspection date and time recorded
• Store or money center location identified
• Inspector name and role documented
• Opening shift or register assignment confirmed
• Pre-open inspection completed before customer service began

Cash Drawer and Starting Balance Verification

• Primary register drawer counted and reconciled to starting balance
• Secondary drawer or reserve till counted and reconciled
• Coin and small-denomination fund verified
• Cash drawer contents free of mixed personal funds or unauthorized items
• Starting cash variance documented if count does not match expected amount
• Cash count performed using dual control or witness verification where required by SOP

Check Cashing Limits and Transaction Readiness

• Current check cashing limit posted or accessible to staff
• System limit matches current policy for customer type and transaction amount
• Required ID and verification tools available at the counter
• Anti-fraud or counterfeit review steps available to staff
• Exception or hold procedure available for suspect checks or limit overruns

MoneyGram Terminal and Equipment Status

• MoneyGram terminal powers on and reaches ready status
• Network connection is stable and transaction screens load correctly
• Receipt printer functions and has adequate paper
• Scanner, keypad, and PIN pad or signature device are operational
• Backup power or outage procedure available if terminal fails

Compliance Postings and Opening Conditions

• Required compliance postings are visible and current
• Customer-facing fee, limit, and service notices are posted at the counter
• Cash handling area is secure and access is restricted to authorized staff
• Workstation is clean, organized, and free of exposed cash or sensitive documents
• Any deficiency or non-conformance was escalated to the supervisor before opening