GEICO Auto Repair Xpress Compliance Checklist

Inspection template for verifying GEICO Auto Repair Xpress (ARX) program requirements at a DRP facility, including on-site representative workflow, customer readiness, vehicle quality, safety compliance, and ranking metrics.

Inspection Details

• Inspection date and time recorded
• Facility name and location confirmed
• Inspector name and role recorded
• Inspection scope includes ARX program readiness
• Reference documents available for review

On-Site Representative Workflow

• On-site representative is present or coverage is defined for operating hours
• Representative workflow is documented and current
• Customer check-in and status update process is clearly defined
• Escalation path for delays, supplements, or customer concerns is posted or accessible
• On-site representative training is current

Customer Readiness and Vehicle Intake

• Customer waiting or intake area is clean, organized, and presentable
• Customer communication materials are available and legible
• Vehicle intake checklist is used consistently
• Keys, personal property, and vehicle condition are documented at intake
• Customer-ready vehicles are staged separately from in-process vehicles

Vehicle Quality, Repair Completion, and Delivery Readiness

• Final quality control inspection completed before release
• Repair appears complete with no visible non-conformances
• Vehicle is clean inside and out at delivery
• Required decals, labels, and accessories are installed correctly
• Pre-delivery road test or verification completed when required

Safety, Housekeeping, and Regulatory Readiness

• Walkways, exits, and work areas are free of obstructions
• PPE is available and used where required
• Hazard communication labels and SDS access are available
• Fire extinguishers are accessible, mounted, and inspection tags current
• Electrical panels, compressed air lines, and chemical storage are orderly and protected

Ranking Metrics and Corrective Actions

• Ranking or performance metrics are tracked and reviewed
• Current deficiencies documented with corrective action owners and due dates
• Repeat non-conformances identified and escalated appropriately
• Inspector signature captured
• Facility representative signature captured