Fitting Room Attendant Shift Audit

Shift audit template for fitting room operations covering item count accuracy, go-back processing speed, security tag removal protocol, and hourly cleaning log.

Shift Start Setup and Readiness

• Fitting room area opened with all stalls available for use
• Hangers, baskets, and recovery bins stocked at expected levels
• Signage, mirrors, and stall doors are clean and in good condition
• Walkways and entry points are clear of trip hazards and obstructions
• Lighting is adequate for safe customer use and associate visibility

Item Count Accuracy and Tracking

• Items issued to fitting rooms match the recorded starting count
• Returned items are reconciled against issued items without unexplained variance
• Missing, damaged, or abandoned items are logged and escalated
• Go-back count at shift end

Go-Back Processing Speed and Accuracy

• Average time from item return to go-back sorting
• Average time from go-back sorting to placement in recovery area
• Items are routed correctly to reshop, return-to-stock, damage, or hold areas
• Go-back staging area remains organized and free of mixed categories

Security Tag Removal Protocol

• Security tags are removed only after purchase authorization or approved exception
• Tag removal is performed using approved tools and method
• Removed tags are secured and disposed of or returned per procedure
• Any tag damage, tampering, or discrepancy is documented and escalated

Hourly Cleaning Log and Safety Checks

• Hourly cleaning log completed for each required interval during the shift
• Stalls, benches, mirrors, and high-touch surfaces are cleaned and free of visible soil
• Floor is dry, swept, and free of debris or slip hazards
• Cleaning supplies are stored safely and accessible to authorized staff only